Pro Executive

Vercel; United Kingdom; Remote; GBP 40,000 - 60,000; Full time

Job summary

Vercel is looking for a Pro Executive to support customers and enhance their experience on the platform. This role involves technical sales and customer guidance, combining aspects of account management and sales engineering. You will work remotely, and the ideal candidate has a strong technical background in web technologies, particularly Next.js.

Benefits

Competitive compensation package

Flexible Time Off

Mentorship and skill-building events

Work from Home budget

Qualifications

• 3+ years of experience in a technical, sales, or customer support role.
• Ability to explain complex technical concepts to diverse audiences.
• Passion for web development and current trends.

Responsibilities

• Optimize configurations for Pro customers to maximize platform benefits.
• Provide exceptional technical guidance throughout customer lifecycle.
• Act as a bridge between Pro customers and Vercel's product team.

Skills

Technical understanding of web technologies

Communication skills

Problem-solving abilities

Attention to detail

Self-motivated

Education

Relevant technical background

Job description

Remote - United Kingdom, Germany, Netherlands

About Vercel:

Vercel gives developers the tools and cloud infrastructure to build, scale, and secure a faster, more personalized web. As the team behind v0, Next.js, and AI SDK, Vercel helps customers like Ramp, Supreme, PayPal, Chick-fil-A, and Under Armour build for the AI-native web.

Our mission is to enable the world to ship the best products. That starts with creating a place where everyone can do their best work. Whether you're building on our platform, supporting our customers, or shaping our story: You can just ship things.

About the Role:

Vercel is seeking a highly technical and sales-oriented Pro Executive to support our Pro customers throughout their lifecycle. This unique role combines elements of Account Executive, SDR, CS Representative, and Sales Engineer positions. The ideal candidate will be passionate about web technologies, deeply versed in Next.js and Vercel's offerings, and have a strong background in technical sales.

What You Will Do:

• Optimize configurations for Pro customers to ensure they're getting the most out of Vercel's platform
• Recommend changes to improve site performance and overall user experience
• Position and articulate the benefits of different Vercel plans and products to drive expansion and adoption
• Introduce and coordinate with other internal Vercel resources where relevant to support customer success
• Provide exceptional technical guidance and support throughout the customer lifecycle
• Act as a bridge between Pro customers and Vercel's product team, gathering feedback and insights

About You:

• Deep technical understanding of web technologies, particularly Next.js and Vercel's platform
• 3+ years of experience in a technical, sales, or customer support role for a technical product
• Excellent communication skills, able to explain complex technical concepts to both technical and non-technical stakeholders
• Strong problem-solving abilities and attention to detail
• Self-motivated and able to work independently while also collaborating effectively with cross-functional teams
• Passion for web development and staying current with the latest trends and technologies

Bonus If You:

• Have hands-on experience with web development using Next.js
• Familiarity with other frontend frameworks and static site generators
• Experience with cloud infrastructure and serverless technologies
• Understanding of web performance optimization techniques
• Knowledge of SEO best practices
• Competitive compensation package, including equity.
• Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
• Flexible Time Off.
• We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.

Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.

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