Pro Bono Assistant – Intake & Compliance

Latham & Watkins LLP; Greater London; Hybrid; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Pension plan

Wellness programs

Employee discounts

Job summary

Latham & Watkins in London is seeking a Pro Bono Assistant – Intake & Compliance to support the firm’s pro bono program. You will manage intake policies, assist with onboarding and approvals, and collaborate with the Know Your Customer and billing teams to ensure accurate records.

The role is based in our London office with a hybrid work arrangement, offering administrative responsibilities within a global citizenship program and opportunities to contribute to high-impact pro bono initiatives.

Qualifications

• A bachelor’s degree or equivalent
• Administrative experience in a professional services environment

Responsibilities

• Accurately recording pro bono matter information in Intapp Open and following up with stakeholders to ensure timely approvals
• Liaising with billing and intake staff to update records and substitute attorneys
• Supporting the Pro Bono Leadership Team by compiling data and statistics on intake and compliance
• Identifying and elevating significant pro bono matters for leadership and communication
• Providing admin support for pro bono events, trainings, and clinics

Skills

Administrative experience

Microsoft Office proficiency

PowerPoint

Excel

SharePoint

Copilot skills

Education

Bachelor's degree or equivalent

Tools

Intapp Open

Intapp Terms

Elite 3E

Microsoft Office

SharePoint

Copilot

Job description

About Latham & Watkins

Latham & Watkins is one of the world’s leading global law firms advising the businesses and institutions that drive the global economy. We are the market leaders in major financial and business centers around the world. Our investment in people, commitment to innovation, and focus on the future empower you to build an incredible career and thrive as an exceptional professional in a supportive culture. If you aspire to be the best, and work with the best, this is where you belong.

About The Role

The Pro Bono Assistant – Intake & Compliance is an integral part of Latham’s Global Citizenship & Community Engagement team. This role will be responsible for supporting the firm’s pro bono program, while serving as a key administrative resource on the firm’s pro bono intake policies and procedures to facilitate pro bono matter onboarding and approval. This role will be located in our London office. Please note that this role may be eligible for a flexible working schedule that allows for a hybrid and in-office presence.

Responsibilities & Qualifications

Other key responsibilities include:

• Accurately recording pro bono matter information in Intapp Open and following up with a variety of stakeholders to ensure pro bono matters are approved promptly and consistently with firm policies
• Liaising with the firm’s billing and new business intake staff to update or correct Intapp records and substitute attorneys after departures, supporting the collection of engagement and closure letters, and developing and implementing systems to improve pro bono matter management; where needed, supporting the firm’s Know Your Customer (KYC) collection processes for client onboarding
• Supporting the Pro Bono Leadership Team by compiling data and statistics around matter intake and compliance, and conducting research into new matters and potential pro bono projects when requested by the Pro Bono Leadership Team
• Identifying, tracking, and elevating significant pro bono matters to support the firm’s Pro Bono Leadership Team, internal and external communications, and Global Citizenship initiatives
• Providing administrative support to certain pro bono events, trainings, and clinics, including tracking RSVPs and arranging conference rooms and catering and sending calendar invitations and announcements

We’d love to hear from you if you:

• Demonstrate knowledge and proficiency in Microsoft Office, including excellent PowerPoint, Excel, SharePoint and Copilot skills
• Exhibit knowledge and proficiency in Intapp Open, Intapp Terms and Elite 3E
• Possess visual design, graphic, or web design skills, a plus

And have:

• A bachelor’s degree or equivalent
• Administrative experience in a professional services environment

Benefits & Additional Information

Successful candidates will not only be provided with an outstanding career opportunity and welcoming environment, but will also be provided with a generous total compensation package with bonuses awarded in recognition of both individual and firm performance. Eligible employees can participate in Latham’s comprehensive benefit program which includes:

• Health insurance as well as group income protection and life assurance
• A pension plan
• Wellness programs
• Employee discounts
• And more!

Additionally, we have a range of programming including Global Affinity Groups, which are open to all. These groups provide a firmwide platform to share experiences and advice as well as an opportunity to participate in a supportive network with common interests to help make life at the firm even better.

Latham & Watkins is an equal opportunity employer. The Firm prohibits discrimination against any employee or applicant for employment on the basis of race, colour, religion, sex, age, national origin, sexual orientation, gender identity, gender expression, marital status, or any other characteristic or condition protected by applicable statute. #EntryLevel