Private Wealth Management, Product & Design, Digital Advocacy Team, Associate, London

Goldman Sachs; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading global investment firm in London is seeking a member for their Digital Advocacy team in Private Wealth Management. The role focuses on driving user engagement and enhancing client experiences through data-informed strategies. The ideal candidate has 3–5 years of experience in Financial Services and excellent communication skills, is self-motivated, and is committed to delivering high-quality products.

Qualifications

• 3–5 years of work experience in the Financial Services sector.
• Proven history of building relationships with stakeholders and clients.
• Self-motivated with ability to meet deadlines.

Responsibilities

• Encourage user awareness and engagement for PWM products.
• Develop strategy for socializing new product enhancements.
• Collect feedback to inform product development.

Skills

Client-facing customer success

Verbal and written communication

Data-driven approach

Analytical skills

Problem-solving skills

Attention to detail

Job description

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Client:

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

59f4e1ca7d77

Job Views:

7

Posted:

12.08.2025

Expiry Date:

26.09.2025

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Job Description:

OUR IMPACT

Goldman Sachs Private Wealth Management (PWM) specializes in creating comprehensive wealth management plans for ultra-high net worth individuals and families, as well as select institutions, including foundations and endowments. PWM Teams work one-on-one with clients to advise and deliver customized strategies drawn from our deep investment experience, diverse wealth management capabilities, and global reach. Our Private Wealth Advisors (PWAs) deliver an unparalleled investment platform inclusive of the full product and service offerings of Goldman Sachs and beyond, which may include tax and estate planning, philanthropic planning, and private banking and lending services. As client needs evolve, this close relationship allows the team to offer complementary services and new opportunities by leveraging the resources of Goldman Sachs and beyond.

YOUR IMPACT

As a member of the Digital Advocacy team within PWM Product & Design, you will be responsible for encouraging user awareness and engagement, as well as driving adoption, across PWM products. You will help develop and execute the strategy for socializing new product uplifts and major product enhancements. You are passionate about enhancing the client and advisor experience through improved platforms and technology. You are a strong verbal and written communicator with an interest in using data to improve engagement with PWM tools.

HOW YOU WILL FULFILL YOUR POTENTIAL

• Laser focused on client and Advisor Team needs, to ensure an experience which exceeds expectations
• Leverage adoption data and Advisor team feedback to inform product development, incentivize product adoption, and improve training strategy
• Collect feedback and communicate it to the Product & Design teams
• Responsible for coordinating with Product and Design teams to craft communications ahead of product launches and major uplifts

REQUIREMENTS

• 3 – 5 years of work experience in the Financial Services sector, preferably with client-facing customer success
• Proven history of building deep relationships across internal stakeholders and clients
• Excellent verbal and written communication skills and a desire to work in a team-oriented environment
• Ability to track and further success and platform growth using a data-driven approach
• Outstanding analytical and problem-solving skills with a strong attention to detail
• Demonstrate a high degree of personal accountability, going above and beyond to ensure that products are delivered on time with a high degree of quality
• Commitment to excellence and a high level of integrity
• Self-motivated, and able to balance quality work while meeting short deadlines

ABOUT GOLDMAN SACHS

At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.

We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at /careers.

We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process.