Private Shopping Waiter

Harrods; Knightsbridge; On-site; GBP 22,000 - 36,704; Full time

Benefits offered by this job

Holiday entitlement 22 days

Birthday day off

Harrods discount 33%

Pension scheme

Job summary

Harrods in Knightsbridge invites applications for a Private Shopping Waiter within our Penthouse and Private Service Suite. You will deliver seamless, bespoke service to our discerning clients, preparing premium beverages, serving champagne, and maintaining the immaculate lounge environment.

Fully on site, you will work 5 days out of 7, combining hospitality expertise with intimate product knowledge to create a personalised client journey and exceed expectations in one of the world's most luxury

Qualifications

• Experience in high-end hospitality or luxury retail settings.
• Knowledge of beverages, coffee and champagne service.
• Excellent client service with discretion and warmth.

Responsibilities

• Offer seamless, personalised client journey for discerning Harrods clients.
• Prepare and serve premium beverages, including coffee and champagne.
• Maintain immaculate lounge standards and organise mise-en-place.

Skills

Food & beverage experience

Mixology / barista skills

Customer service mindset

On feet throughout shift

Attention to detail

Job description

## Private Shopping WaiterApplylocations: Knightsbridgetime type: Full timeposted on: Posted 2 Days Agojob requisition id: VAC- 38026At Harrods Private Shopping, we're redefining what hospitality means in a retail environment. Our ambition is to be the ultimate luxury shopping and lifestyle destination, delivering exceptional service in one of the most exclusive shopping destinations in the world. The position offers a competitive salary of £36,704, reflecting the importance of this role within our luxury retail environment.Our Private Shopping Waiter's will assist the Management team in running the Private Shopping areas effectively by maintaining high service standards and exceeding customer expectations. You’ll be the gate keeper of our lounge area, assisting in preparing all food and beverage components, from preparing coffee, to serving champagne and light refreshments, and working with Harrods most discerning clients.Whether you are an experienced professional looking to elevate your career, or a motivated and driven candidate ready to enhance your exposure to hospitality in the world’s most luxury department. At Harrods Private Shopping we firmly believe in offering exciting career opportunities.**About the Role**As a Private Shopping Waiter, you’ll be part of an elite team based in our iconic Penthouse and Private Service Suite creating a seamless, personalised experience for Harrods’ most discerning clients, where every detail matters.You will be responsible for:* Offering a seamless and unrivalled client journey, achieved the moment our clients walk through our doors, through personalised attention, intuitive and anticipatory service and in-depth product knowledge.* Prepare and serve premium beverages, from artisan coffee to champagne and bespoke cocktails, alongside light refreshments.* Maintain the immaculate luxury standard of our lounges, ensuring comfort and elegance at all times.* Anticipate client needs through intuitive service and in-depth product knowledge.* Organise and execute mise-en-place duties before and after service to keep operations flawless.This role is fully on site, working 5 out of the 7 days a week.Please see our Hybrid@Harrods policy on our Career Site for more information or speak to a member of our Talent Acquisition team if you have any questions regarding the requirements for this role.**About You**We’re looking for individuals who thrive in a high-pressure, fast-paced luxury environment and can deliver exceptional service with confidence, whilst maintaining a professional approach when handling client requests with discretion. This is a busy, active role where you'll be on your feet throughout the day engaging with customers and at times carrying heavy items.You will bring:* Food and beverage experience, ideally in hotels, events, or fine dining.* Knowledge of mixology, barista skills, or silver service, with the ability to flex between bartender and waiter duties.* Strong customer service instincts and a passion for creating unforgettable experiences.* Calm efficiency under pressure and a professional approach to every interaction.**About Us**Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.**Our Promise to You**Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.In return, you’ll enjoy a package that includes a salary of £36,704 plus annual team bonus, 22 days’ holiday, your birthday off, up to 33% Harrods discount (including our restaurants) plus joining our generous pension scheme.**Uniquely You**Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply.At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.If you want to know more about life at Harrods, search #TogetherHarrods on LinkedIn, or follow us on Instagram @togetherharrods. **Additional Information:****Time Type:**Permanent**Department:**Personal & Private Shopping Services () (inactive)