Private Rented Sector Officer: Housing Solutions Lead

Civic Recruitment Limited; Esher; On-site; GBP 26,000 - 35,000; Full time

Job summary

Civic Recruitment Limited in Esher, United Kingdom, is seeking a Private Rented Sector (PRS) Officer for a 3-month contract with a local authority. The role leads the Rental Support Scheme to help households who are homeless or at risk secure and sustain private rented accommodation.

Key duties include driving delivery, landlord engagement, and tenancy negotiations, with a focus on reducing use of temporary accommodation through proactive housing solutions.

Qualifications

• Experience delivering front-line customer services to the public (face-to-face and telephone).
• Significant experience within the private rented sector and strong knowledge of tenancy legislation.
• Experience carrying out administrative and case management duties.

Responsibilities

• Lead the day-to-day delivery of the Rental Support Scheme.
• Increase access to private rented properties through proactive landlord and agent engagement.
• Develop and promote landlord incentive schemes to encourage participation.
• Match households to suitable properties efficiently to reduce temporary accommodation usage.
• Build and maintain strong relationships with private landlords, letting agents, and partners.
• Negotiate tenancy agreements to ensure affordability and sustainability.
• Act as the key contact for landlords and agents, resolving queries and issues.
• Support tenants to access and sustain tenancies, including early intervention in high-risk cases.

Skills

Front-line customer service

Private rented sector knowledge

Administration

Case management

Education

Housing or property-related training/qualifications

Job description

Civic Recruitment Limited in Esher, United Kingdom, is seeking a Private Rented Sector (PRS) Officer for a 3-month contract with a local authority. The role leads the Rental Support Scheme to help households who are homeless or at risk secure and sustain private rented accommodation.

Key duties include driving delivery, landlord engagement, and tenancy negotiations, with a focus on reducing use of temporary accommodation through proactive housing solutions.