Enable job alerts via email!

Private & Events Resource Co-ordinator

NHS

Leeds

On-site

GBP 24,000 - 32,000

Full time

2 days ago

Be an early applicant

Boost your interview chances

Create a job specific, tailored resume for higher success rate.

Job summary

The NHS is seeking a Resource Coordinator within the Private Ambulance & Events team to support logistical operations, ensuring adequate staffing and resources for events and ambulance services. The ideal candidate will have strong organisational skills, customer service capability, and a relevant educational background. Join a motivated team committed to healthcare across Yorkshire and the Humber.

Benefits

Flexible working including part-time hours, job shares

27 days annual leave, increasing to 33 with service

Contributory Pension

Dedicated employee assistance and counselling service

Opportunities for research participation and career progression

Qualifications

Experience in an office environment.
Committed to patient care and good customer service skills.
Ability to work unsupervised and as part of a team.

Responsibilities

Maintain the Events Calendar and ensure staffing matches resource demands.
Identify staff members for events and confirm their schedules.
Communicate with customers regarding bookings and resource allocations.

Skills

Time management

Customer service

Problem solving

Multitasking

Education

GCSEs in Maths and English at Grade C or above

NVQ level 3 in Admin or Business Studies

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

GRS rostering system

Cleric journey planning software

We currently have one position to fill within the Private Ambulance & Events team in an interesting and varied Resource Coordinator role.

The successful applicant will join and work with a highly motivated ambulance service team that provides private ambulance services and medical resources to hospitals and also to the organisers of large-scale sporting and leisure events.

Our team assists the event organiser to ensure their event takes place with the necessary first aid and medical resources in compliance with the license issued to them by the relevant local authority.

We also provide specialist ambulance transport resources to NHS hospitals, Private hospitals, Social Care organisations as well as members of the public.

Main duties of the job

The main duties of the role involve maintaining our Events Calendar, the Excel spreadsheets that list our future commitments in conjunction with the Resource Supervisor.

This role is a key logistical role for the team ensuring that staffing levels and vehicle availability are matched to the variable demands of the department. The nature of Private Ambulance and Events work means that workload fluctuates dependent on seasonality and also the sporting calendar. Also, the influence of the TV schedules can result in short notice changes to resource requirements and the ideal candidate will take all the above comfortably within their stride.

About us

Yorkshire Ambulance Service (YAS) NHS Trust geographically covers nearly 6,000 square miles of varied terrain, from isolated moors and dales to urban areas, coastline and inner cities.

We serve a population of over five million people across Yorkshire and the Humber and strive to ensure that patients receive the right response to their care needs as quickly as possible, wherever they live.

We employ more than 7,100 staff, who together with over 1,300 volunteers, enable us to provide a vital 24-hour, seven-days-a-week, emergency and healthcare service.

Our ambition is to be an employer of choice, and we are continuously working across our partnership to improve our collective offer to staff in areas like health and wellbeing, benefits and flexible working incl. hybrid working.

Flexible working including part-time hours, job shares and flexible hours, agile working (role dependant)
27 days annual leave, increasing to 33 with service.
Contributory Pension.
Car lease and other salary sacrifice schemes.
Dedicated employee assistance and counselling service.
Opportunities for research participation, career progression and ongoing development.
Well respected, committed and supported staff networks for our workforce.

Check out our YAS One Team Simulation! https://www.nwyhelearning.nhs.uk/elearning/yorksandhumber/yas/yasoneteam/index.html

Job responsibilities

This is a combination of ensuring that the times and dates of events are accurate plus identifying members of staff to deploy at these events. Furthermore, ensuring that each member of staff is aware of their start time and the vehicle allocated to them. Other duties include speaking to customers about their bookings for both events and private ambulance transport.

You will receive basic training and support to enable you to undertake the role, but it is an advantage if you are competent with both the GRS rostering system and the Cleric journey planning software. What we need is a highly motivated individual, who is committed to patient care, somebody that can demonstrate good customer service skills, an ability to develop practical solutions to problems and have a good standard of education including GCSE's in Maths and English at Grade C or above (or equivalent).

Person Specification

Experience

Experience of working an office environment
Time management skills to prioritise conflicting workload demands of self and team with ability to multitask.
T skills and competent in the use of Microsoft Applications to include Word Excel and Outlook.
Ability to work unsupervised and as part of a team

Qualifications / Knowledge.

Education to GCSE level for Math's and English.
NVQ level 3 in Admin or Business Studies, or equivalent experience in an administrative role

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.