Private Banking Assistant (Arabic speaker)

JR United Kingdom; Slough; On-site; GBP 25,000 - 35,000; Full time

Job summary

A financial services provider in Slough is seeking a Private Banking Assistant to support Relationship Managers with daily operations. Responsibilities include managing client accounts, conducting risk assessments, and assisting with internet banking tasks. Candidates should have a relevant university degree, up to 3 years of banking experience, and fluency in Arabic. This role does not offer visa sponsorship.

Qualifications

• Up to 3 years of banking experience.
• Knowledge of bank products, systems, and services.
• Understanding of cultural sensitivities, especially Middle Eastern culture.

Responsibilities

• Support Private Banking Relationship Managers in daily activities.
• Prepare account opening packs and conduct risk assessments.
• Manage client relationship transfers.

Skills

Fluency in Arabic

Good communication skills

Interpersonal skills

Knowledge of financial markets

Understanding of cultural sensitivities

Education

University degree in Accounting, Economics, or Business Administration

Job description

Private Banking Assistant (Arabic speaker)

Location: Slough, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views: 3

Posted: 22.08.2025

Expiry Date: 06.10.2025

Job Description:

The Private Banking Assistant role supports Private Banking Relationship Managers in daily activities such as account opening, amendments, closures, follow-up on debit cards and internet banking, AML, and credit tasks.

Key responsibilities include:

• Preparing account opening packs, conducting WorldChecks, risk assessments, adverse media checks, and sending welcome letters to new customers.
• Managing client relationship transfers between Retail and Private Banking.
• Ensuring timely ordering, activation, cancellation of debit cards, and handling fraud investigations and refunds.
• Assisting customers with internet banking registration, activation, access issues, and queries.
• Preparing and following up on credit information sheets and risk modeling templates.
• Communicating pertinent information on the status of customer funds periodically or as needed.
• Maintaining customer confidentiality and adhering to information security policies.
• Following bank policies such as Private Banking SOP and Financial Crime Policies and Procedures.
• Performing duties diligently and working closely with relationship managers on ad-hoc tasks.

Qualifications & Experience:

• University degree in Accounting, Economics, or Business Administration.
• Up to 3 years of banking experience.
• Knowledge of financial markets, bank products, systems, services, and procedures.
• Understanding of cultural sensitivities, especially Middle Eastern culture and mentality.
• Good communication, presentation, and interpersonal skills.
• Fluency in Arabic.

Note: The company will not provide visa sponsorship for work in the United Kingdom.

If interested, please apply or contact Patrick Barnett for a confidential discussion.