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A childcare and education provider is seeking a Privacy Officer to manage data privacy responsibilities. This role includes handling data subject rights requests, supporting privacy policies, and maintaining compliance with DPA, GDPR, and CCPA. The ideal candidate has at least 2 years of experience in a legal role, strong legal knowledge, and familiarity with OneTrust. The role offers flexible working and other benefits.
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Full Time / Monday to Friday / 37.50 hours per week
Remote Opportunity (HO in Northampton and Office Space in London)
Salary £doe per annum
Closing Date: 1/8/25
Purpose of Role:
To support the vision and mission of the Global Privacy Department with responsibilities as described below. Our vision is to deepen digital trust with clients, customers, prospects, suppliers, third parties and staff and to create a culture of data confidence across the company that enhances its global reputation. Our mission is to empower colleagues to deliver outstanding care, education and family solutions by protecting business continuity, managing data privacy risks and using technology solutions to achieve our objectives and goals.
Responsible For:
Administrative:
Participating in internal and external privacy compliance governance and project meetings, including preparing minutes, formal records and tracking follow up actions as appropriate
Managing internal tracking systems, databases and reporting requirements for the Privacy Department
Supporting the Privacy Department to develop best practice in privacy across the business
Overseeing department’s email box ensuring there is cover, responding to emails in timely manner, allocating appropriate support to respond and following up as applicable
Data Subject Requests:
Managing the Privacy Department’s data subject rights requests including:
processing rights requests on receipt to ensure compliance with relevant deadlines
liaising with internal stakeholders to enable response to rights request to be prepared on behalf of the business including the collation of data
preparing and sending responses to rights requests including application of relevant exemptions and escalation to Privacy Counsel for advice where appropriate in accordance with process
developing and updating OneTrust platform to ensure reflects flow chart for processing data subject requests
Maintaining current knowledge of applicable global privacy rules and guidance for data subject requests and implementing any legal changes into practice
Managing the Privacy Department’s privacy incident process including:
completing initial assessment of potential privacy implications
acting as a central point of contact to co-ordinate the investigation of privacy incidents
ensuring remediation and follow up actions are completed and documented
Data Protection Impact Assessments/Records of Processing Activities/Data Protection Agreements
Implementing the workflow through to completion for the documentation of processing activities, data protection impact assessments (DPIAs) and data protection agreements.
Policies and Procedures
Supporting the administration and implementation of all Privacy related policies, procedures, practices and frameworks as requested
Keeping all privacy-related processes and associated policies up-to-date and easily accessible to the business
Privacy Management Platform:
Learning and keeping up to date on department’s privacy management platform, which is currently OneTrust
Other Duties:
Dealing with ad hoc activities as assigned by members of the Privacy Department and any other duties commensurate with the role
Why Join Bright Horizons?
Flexible working and holiday entitlements
40% discounted childcare
Discounts on high street brands, cinema, holidays and more
Access to wellbeing resources
Paid volunteer day through our Bright Horizons Foundation for Children
We’ve been recognised as a Great Place to Work every year since 2006, and we’re proud to support our people through every step of their journey
Minimum 2 years’ experience working as a paralegal
Strong working legal knowledge of data subject rights under DPA, GDPR, CCPA
Experience managing with sole responsibility data subject access requests within an organization, including making legal determinations on processing requirements
Manage large workloads and execute plans from implementation to completion, including managing delivery by colleagues
Delivering high quality and efficient service, taking account of the diverse customer needs and requirements when looking at ways to improve service quality
Experience using OneTrust platform for management of privacy program or willingness to become proficient
Qualifications
International Association of Privacy Professionals (IAPP) Certified, CIPP/E & CIPM preferred or willing to become certified (training will be provided)
Open to change and comfortable suggesting ideas for improvements to the way things are done
We look forward to receiving your application!