Privacy Analyst

Trustpilot, Inc.; City of Edinburgh; On-site; GBP 35,000 - 50,000; Full time

Job summary

Join a leading company as a Privacy Analyst, where you will support data privacy and AI strategies, ensuring compliance with laws and regulations. This role requires a detail-oriented individual with a passion for privacy, AI, and legal operations. You will collaborate with various stakeholders, conduct risk assessments, and manage privacy-related queries, all while contributing to a culture of trust and inclusion.

Benefits

Flexible working options

Competitive compensation package + bonus

25 days holiday per year

Paid volunteering days

Rich learning and development opportunities

Pension and life insurance

Health cash plan and online GP

Access to Headspace app

Paid parental leave

Central office location with snacks

Qualifications

• Experience with data protection compliance tasks (DSRs, ROPA, DPIAs).
• Ability to learn quickly and apply new concepts.
• Strong communication skills.

Responsibilities

• Support data privacy & AI strategies and ensure compliance.
• Conduct data privacy risk assessments.
• Manage privacy-related queries from consumers and businesses.

Skills

Data privacy

AI

Legal compliance

Data management

Problem-solving

Communication

Education

Relevant qualification in data privacy or legal field

Tools

Data governance tools

Job description

Our vision is to be the universal symbol of trust, bringing consumers and businesses together through reviews. We are well on our way—but there’s still an exciting journey ahead. Join us at the heart of trust.

We are seeking a detail and solutions-oriented Privacy Analyst with a strong foundation in data privacy frameworks and operations, ideally gained in a fast-paced technology organisation. The successful candidate will be a driven self-starter, a strong team player, and have a passion for privacy, AI, data management, and legal ops, with the ability to adapt quickly and think on their feet in a fast-paced environment. You will be part of the Privacy & AI team, sitting within Trustpilot’s broader ‘Trust’ function.

What you’ll be doing:

• Support the organization’s data privacy & AI strategies, ensuring compliance with relevant laws and regulations.
• Collaborate with various stakeholders to implement, maintain, and improve privacy & AI compliance policies and procedures.
• Assist in conducting data privacy & AI risk assessments and ensure effective controls are in place.
• Help monitor and improve data privacy & AI practices across various departments.
• Be the primary point of contact for managing the team mailbox and triaging and allocating work efficiently across relevant stakeholders.
• Own the handling of a variety of privacy-related queries from consumers and businesses, including data subjects' rights and vendor due diligence.
• Provide support on privacy-related technical issues and assist with documentation and training materials.
• Assist in creating privacy-related stats, KPIs and reports, and presentations.
• Stay informed on changes to privacy laws, regulations, and best practices, and help with adjusting internal procedures.

Who you are:

• A keen interest in data privacy, AI, and legal compliance, ideally with some form of related qualification.
• Practical experience of handling data protection and privacy-related compliance tasks such as DSRs, ROPA, DPIAs, and LIAs, with experience of communicating directly with consumer and business customers preferred.
• Ability to learn quickly and apply new concepts in a practical, real-world setting.
• Strong communication skills, with the ability to work effectively in a team.
• Detail-oriented with a proactive approach to identifying and solving problems.
• You use your own initiative and ‘make things happen’
• Experience in legal or privacy ops and understanding of how best to leverage technology and tools to drive quality and efficiency improvements. Experience with data governance tools and systems preferred.
• You enjoy a busy role and the buzz that comes from having multiple matters on the go at the same time.
• You communicate clearly and confidently, in writing and in person
• Fun disposition with a positive, can-do attitude, and a strong team player.

What’s in it for you:

• A range of flexible working options to dedicate time to what matters to you
• Competitive compensation package + bonus
• 25 days holiday per year, increasing to 28 days after 2 years of employment
• Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
• Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist
• Pension and life insurance
• Health cash plan, online GP, 24/7 Employee Assistance Plan
• Full access to Headspace, a popular mindfulness app to promote positive mental health
• Paid parental leave
• Season ticket loan and a cycle-to-work scheme
• Central office location complete with all the snacks and refreshments you can ask for
• Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials
• Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more.

Still not sure?

We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We’re excited to hear about your experiences along with how you will contribute to our working culture. Even if you don’t feel you meet all the requirements, we'd still really like to hear from you!

About us

Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve.

Today, we have more than 300 million reviews and 64 million monthly active users on average across the globe, with 140 billion annual Trustbox impressions, and the numbers keep growing. We have more than 1,000 employees and we’re headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York.

We’re driven by connection. It’s at the heart of what we do. Our culture keeps things fresh –– it’s built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we’re proud to be an equal opportunity workplace with diverse perspectives and ideas.

Our purpose to help people and businesses help each other is a tall order, but we keep it real. We’re a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you –– we give you the autonomy to shape a career you can be proud of. If you’re ready to grow, let’s go.

Join us at the heart of trust.

Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust.

Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy.

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