Prisoner Services Assistants

Scottish Prison Service; City of Edinburgh; On-site; GBP 22,000 - 26,000; Full time

Job summary

A leading public service organization is seeking an Order Processing Assistant in Edinburgh. The role involves managing stock, processing orders efficiently under tight deadlines, and ensuring the smooth operation of canteen provisions. Candidates should possess at least two National 5 qualifications and relevant experience, with essential skills in stock control and Microsoft Office use.

Qualifications

• Two National 5 qualifications, including English and Maths, or relevant experience.
• Knowledge of stock control and delivery methods.
• Competent in Microsoft Office packages.

Responsibilities

• Contribute to a grocery/shopping service within strict deadlines.
• Manage stock effectively, including rotation and physical checks.
• Process orders through an electronic point of sale system.

Skills

Stock control

Delivery management

Communication

Planning

Education

Two National 5 qualifications (or equivalent)

Tools

Microsoft Office

Job description

Job Purpose

The post holder will provide an effective and efficient shopping and sundry provision service to the prisoner population within strict deadlines in a fast-paced environment. They will accurately collate and process individual orders via a bagging & tagging operation and deliver the orders to residential areas. The post holder may be required to cover the Prisoner Wages Admin Assistant as directed by management.

Responsibilities

1. Contribute to the delivery of an effective and efficient grocery/shopping service in accordance with agreed timescales.
2. Undertake manual handling duties daily in a warehouse-type environment.
3. Check canteen sheets for accuracy and process orders through an electronic point of sale system.
4. Accurately pick, charge on the till, and seal prisoners' canteen orders for delivery within strict deadlines.
5. Receive and check weekly stock deliveries and input data into stock management software.
6. Manage stock effectively, including rotation and physical stock checks.
7. Assist in delivering sundry purchase items to halls when required.
8. Perform other tasks or relief cover as specified by the Deputy Finance Manager as part of a multi-functional team.

Person Specification

Our recruitment and selection practice is based on the Fundamentals of our Competencies for Success Framework, which identifies behaviors and standards required for applicants and staff. Assessment will focus on key behaviors relevant to this role.

Qualification Requirements

• Minimum of two National 5 qualifications (or equivalent), including English and Mathematics, or relevant experience — Essential.

Knowledge, Skills, and Experience Requirements

• Knowledge and experience of stock control and delivery — Essential.
• Competent in the use of Microsoft Office packages — Essential.

Behavior Requirements

• Listen & Communicate
• Plan & Organise
• Relationships & Collaboration

Selection Method: Interview