Prisoner Custody Officer- Edinburgh

Mitie Cleaning & Hygiene Services

City of Edinburgh

On-site

GBP 29,000 - 35,000

Full time

3 hours ago

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Benefits offered by this job

Virtual GP care

Salary Finance scheme

Mitie Stars recognition

Enhanced pension contributions

Cycle-to-work scheme

Job summary

Mitie Cleaning & Hygiene Services in Edinburgh is seeking Prisoner Custody Officers (Vehicle Based) to safely escort and transport individuals between prisons, courts and police custody suites across Scotland.

You will work a 42-hour week on a 4 on 4 off rota, requiring a full UK driving licence, strong communication skills, and the ability to stay calm under pressure in a custodial environment. This role offers challenging, meaningful work with opportunities to contribute to the justice system.

Qualifications

Full UK Driving Licence required.
Strong communication and interpersonal skills.
Ability to remain calm and professional under pressure.
Ability to work effectively within a team.
Commitment to equality, diversity and inclusion.
Basic IT skills including Microsoft Office and electronic reporting systems.

Responsibilities

Ensure safety, security and welfare of individuals in custody during transportation.
Escort prisoners between prisons, courts, police custody centres, hospitals and other locations.
Carry out prisoner handovers and receptions in line with procedures.
Conduct vehicle and equipment checks before and after journeys and maintain vehicle security.
Report security concerns and incidents through appropriate channels.

Skills

Full UK Driving Licence

Strong communication skills

Calm under pressure

Teamwork

Equality, diversity and inclusion

IT skills (Microsoft Office, reporting

Tools

Microsoft Office

Electronic reporting systems

Job description

Better places, thriving communities.

42 hours per week (4 on 4 off) £31,820.88 PA plus overtime available

Job Overview

Mitie Immigration & Justice is proud to deliver the Justice Partners Escort and Court Custody Service (JPECCS) on behalf of the Scottish Prison Service.

We are looking for committed, professional and resilient individuals to join our operational team as Prisoner Custody Officers (Vehicle Based) at our Edinburgh Vehicle Base.

This is a rewarding and challenging role where you will play a vital part in supporting the Scottish justice system by ensuring the safe, secure and respectful transport of individuals between prisons, police custody suites, courts and other authorised locations. Every day presents new challenges and opportunities to make a positive difference while operating within a professional custodial environment.

To safely, securely and professionally escort and transport individuals in custody between prisons, courts, police custody suites, healthcare appointments and other approved locations throughout Scotland.

The post holder will maintain the highest standards of prisoner care, safety and security whilst ensuring all movements are conducted in accordance with operational procedures, legislation, contractual requirements and Mitie values

Main Duties

Prisoner Care and Welfare

Ensure the safety, security and welfare of all individuals in custody during transportation.
Treat all individuals with dignity, fairness and respect.
Recognise and respond appropriately to vulnerable, distressed or at-risk individuals.
Apply a trauma-informed approach when interacting with those in custody.
Conduct and document prisoner risk assessments and welfare observations.

Escorting and Transportation

Escort prisoners safely between prisons, courts, police custody centres, hospitals and other approved locations.
Ensure prisoners are transported securely in accordance with legislation and operational procedures.
Conduct vehicle and equipment checks before and after journeys.
Maintain the security and integrity of escort vehicles at all times.
Carry out prisoner handovers and receptions in accordance with established procedures.

Safety and Security

Conduct searches of prisoners and escort vehicles as required.
Prevent escapes and security incidents through vigilance and adherence to procedure.
Respond effectively to incidents and emergencies.
Report security concerns, risks and intelligence through the appropriate channels.
Maintain accurate operational records and documentation.

Partnership Working

Liaise professionally with Scottish Prison Service staff, Police Scotland, court officials, healthcare providers and other justice partners.
Promote effective communication and collaboration across the justice system.
Represent Mitie professionally at all times.

What we are looking for

Essential

Knowledge, Skills and Experience

Full UK Driving Licence.
Strong communication and interpersonal skills.
Ability to remain calm and professional under pressure.
Ability to work effectively within a team environment.
Commitment to equality, diversity and inclusion.
Basic IT skills including Microsoft Office and electronic reporting systems.

Desirable

Experience within security, custody, police, prison, military, healthcare, service industry or public service environments.
Experience of working with vulnerable individuals.
Knowledge of the criminal justice sector.

Core Competencies

Strong communicator
Strong attention to detail
Ability to write basic reports
Planning and Organisation
Risk Management

These competencies should be demonstrated consistently while delivering secure prisoner escorting services.

To Be Eligible For This Role, Applicants Must

Have the right to work in the UK with no restrictions that would prevent them from undertaking the role.
Be able to successfully complete the required security vetting and pre-employment checks.
Be willing to undergo criminal record checks through Disclosure Scotland and any contract-specific vetting requirements.
Provide evidence of identity, employment history, and any other documentation required as part of the screening process.

A Candidate May Be Eligible If They Have

British or Irish citizenship.
Indefinite Leave to Remain (ILR).
EU Settled Status.
Pre-Settled Status (provided they continue to hold a valid right to work).
Another visa category that provides an unrestricted right to undertake the role and satisfy vetting requirements.

Applicants must have the unrestricted right to work in the UK and be capable of meeting all contractual security vetting requirements. Unfortunately, we are unable to offer sponsorship for this role

Our market-leading offering provides you with benefits that suit your lifestyle.

We have a virtual GP on hand for you and members of your household.
So you can get expert advice by video or phone without having to leave your home.
We offer financial wellbeing assistance through our Salary Finance scheme.
For example, you could access 50% of your earned pay before payday for a small fee.
Salary Finance also offers competitive loans.
When you join us, we'll give you a link to our flexible lifestyle benefits platform, Choices.
You might choose to purchase up to five extra days' holiday each year.
You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost.
There are many choices!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform.
And we have a cycle-to-work scheme.
Life cover of up to four times your salary is available.
We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work.
There are cash prizes up for grabs each month and at the end of the year there's a chance to scoop a top prize of £10,000!
Our success is a direct result of the experience and quality of our people.
Progressing your career is therefore a top priority for us.
We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
Since 1987, Mitie’s 84,000 employees have been maintaining companies globally.
We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.