Prisoner Custody Officer - Cambridge

Serco; Cambridge; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join Serco as a Prisoner Custody Officer at Cambridge Crown Court, where you'll play a critical role in the safe escort and custody of detainees. This position offers opportunities for professional growth, a supportive work environment, and comprehensive benefits including pension and health plans. Commitment and strong communication skills are essential for making a positive impact in this rewarding career.

Benefits

Pension (matched up to 6%)

Life insurance

Healthcare and dental plans

Employee Assistance Programme

Discounts on attractions and leisure

Qualifications

• Valid driver’s license preferred.
• No specific previous experience required, but commitment is key.
• Interest in criminology or psychology is a plus.

Responsibilities

• Ensure safe escort and custody of detainees.
• Focus on the physical and mental wellbeing of detainees.
• Complete necessary paperwork and provide food and drinks.

Skills

Communication

Fitness

Job description

Location: Cambridge Crown Court

Working as a Prisoner Custody Officer (PCO) in Prisoner Escort Custody Services (PECS) offers a rewarding career where you can make a difference daily. We provide:

• Base Salary of £, (hrs pw).
• Recognition of your growth with annual salary increments (year 2 - £, / year 3 - £, / year 4 - £,).
• Pension (matched up to 6%), life insurance, days of annual leave (rising after 7 years’ service), and Bank Holidays.
• Benefits supporting your and your family's health and wellbeing, including Employee Assistance Programme, Thrive App, MIND, healthcare, and dental plans.
• Discounts on attractions, mobile phones, cinema, leisure, retail, and hospitality.
• A diverse and inclusive work culture where you can make a positive impact.

We operate 6 days a week, covering various shifts. Flexibility is essential due to the role's nature, with unpredictable finishing times and a rota system that provides advance notice for time off.

About the Role:

You will work as part of a team to ensure the safe escort and custody of detainees, focusing on their physical and mental wellbeing. Responsibilities include accompanying defendants, searching property or individuals, providing food and drinks, and completing necessary paperwork.

Requirements:

No specific previous experience is required; commitment to making a difference is key. Training is provided. A valid driver’s license, good fitness, and strong communication skills are preferred. Interest in criminology or psychology is a plus.

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Assessment Process:

Online assessment, eligibility briefing call, virtual competency interview, role-play, and written exercise.

Additional Information:

This role is subject to enhanced background checks and references, and is exempt from the Rehabilitation of Offenders Act 1974.