Prisoner Custody Officer - Aylesbury Crown Court

Serco; Aylesbury; On-site; GBP 60,000 - 80,000; Full time

Job summary

A security services provider is seeking a Prisoner Custody Officer in Aylesbury. This role involves ensuring safety and security while escorting detainees and supervising them during court sessions. Ideal candidates should have good communication skills and a responsible attitude. Comprehensive training will be provided, and flexibility in working hours is essential. The position offers a supportive work culture with various benefits.

Benefits

Pension plan (matched up to 6%)

Life insurance

Employee Assistance Programme

Discounts on attractions and services

Qualifications

• Valid driver’s license is essential.
• Commitment to making a difference.
• Willingness to undergo comprehensive training.

Responsibilities

• Escort defendants within court premises and ensure security.
• Supervise detainees during court sessions.
• Maintain confidential and professional conduct.
• Provide food and drink to detainees considering dietary needs.
• Monitor health and report concerns.
• Ensure safety and respond to emergencies.

Skills

Good communication skills

Responsible attitude

Interest in criminology or psychology

Job description

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Prisoner Custody Officer - Aylesbury Crown Court, Aylesbury

Client: Serco

Location: Aylesbury, United Kingdom

Job Category: Other

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EU work permit required: Yes

Job Reference: db0ed56024d0

Job Views: 14

Posted: 12.08.2025

Expiry Date: 26.09.2025

Job Description:

Permanent roles offering job stability & security

Working as a Prisoner Custody Officer (PCO) in Prisoner Escort Custody Services (PECS) is more than just a role—it’s an opportunity to be part of a professional team that plays a vital role in the justice system, ensuring safety and security every day. We also offer:

• Base Salary of £, (hrs pw).
• Recognition through continuous training & development, plus annual salary increments (year 2 - £, / year 3 - £, / year 4 - £,).
• Pension (matched up to 6%), life insurance; days annual leave (rising after 7 years’ service) plus Bank Holidays.
• Benefits supporting health and wellbeing such as Employee Assistance Programme, MIND, Simply Health Care, Dental Plans, and more.
• Access to discounts and deals like Merlin Attractions, Mobile Phone discounts, Cinema, Leisure, Retail, and Hospitality discounts.
• A supportive team & culture committed to diversity and inclusion.

Operational 6 days a week with early and late shifts, hrs pw. Flexibility is essential due to varied working arrangements and additional hours. Some days may have unpredictable finishing times, but a rota system is in place for planned time off.

About the Role:

As a PCO, you’ll work as part of a team to provide safe escorting and custody services to detainees, focusing on their wellbeing. Responsibilities include:

• Escorting defendants within court premises, including to the toilet, possibly handcuffed.
• Supervising detainees during court sessions to ensure security.
• Maintaining confidentiality and professionalism during sensitive court proceedings.
• Providing detainees with food and drink, considering dietary needs.
• Monitoring health and reporting concerns.
• Ensuring safety, responding to emergencies, and conducting searches.
• Completing paperwork and data entry accurately.
• Collaborating with court staff, law enforcement, and legal professionals.

What you need to do the job!

We value diverse experiences; what matters is your commitment to making a difference. You’ll receive comprehensive training during a 5.5-week course. A valid driver’s license, good communication skills, and a responsible attitude are essential. This role suits those interested in criminology or psychology.

Assessment Process:

Briefing call → Virtual competency interview → Role-play and written exercise.

Additional Information:

Roles are exempt from the Rehabilitation of Offenders Act 1974. All offers are subject to enhanced DBS checks and employment references. The role is not eligible for Skilled Worker visa sponsorship. Candidates must:

• Have at least two years remaining on their current visa.
• Have lived in the UK for at least one year.

For more guidance, please visit the official UK government website.