Prison Support Officer - HMP Fosse Way

Serco; Wigston; On-site; GBP 24,000 - 30,000; Full time

Job summary

A leading company is seeking Prison Support Officers to join their Operational Support team at HMP Fosse Way. Ideal candidates will have outstanding communication skills and a commitment to supporting rehabilitation efforts. The position offers a dynamic work environment and comprehensive training.

Benefits

Free onsite parking

Subsidised meals on duty

Access to prison gym facilities

Pension scheme with employer match

Paid leave including bank holidays

Full training with shadowing opportunities

Employee discounts including Blue Light cards

Career development opportunities

Qualifications

• Excellent communication skills required.
• Diverse backgrounds encouraged: retail, healthcare, military, etc.

Responsibilities

• Assisting with prison visits and escorting prisoners.
• Undertaking administrative and communication roles.
• Working at security gates.

Skills

Communication

Commitment to making a difference

Education

Good educational background in English and Maths

Job description

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Client:

Serco

Location:

Wigston, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

8703782d00da

Job Views:

8

Posted:

04.06.2025

Expiry Date:

19.07.2025

Job Description:

Prison Support Officer

Hours per week:

HMP Fosse Way is a Category C rehabilitation prison in Leicestershire. It will house 1,000 prisoners and focus on the rehabilitation of offenders and their reintegration into society.

At the core of our prison environment and ensuring we operate effectively are our Operational Support team. Whether working at security gates, assisting with prison visits, escorting prisoners, staff, and contractors, or undertaking administrative and communication roles, being an Operational Support Officer is more than just a job; it’s a chance to be part of something greater. Join a work family where you are valued and your work makes a difference every day. We also offer:

• A starting salary of £[amount], rising to £[amount] after one year
• Free onsite parking
• Subsidised meals on duty
• Access to and free use of the prison gym facilities
• Pension scheme with employer match up to 6%
• Paid leave including bank holidays
• Full training with shadowing opportunities to gain real experience
• Employee discounts including Blue Light cards
• Career development opportunities

The prison operates 24/7, and shifts are on a rota basis, allowing flexibility and time off to enjoy personal pursuits.

Requirements for the role:

Our current staff come from diverse backgrounds including retail, healthcare, call centres, taxi services, military, police, and security. What matters is your commitment to making a difference, excellent communication skills, and a good educational background in English and Maths. Further training will be provided during your employment.

Why choose Serco:

• Meaningful work that makes a difference
• Opportunities to learn and grow across diverse operations
• A supportive and motivated team environment

Additional information:

• This role is subject to security clearance checks and Home Office approval.
• Applicants must obtain Ministry of Justice Enhanced Level 2 Vetting.