Prison Support - HMP Isle of Wight

HM Prison and Probation Service (HMPPS); Newport; On-site; GBP 26,000 - 35,000; Full time

Benefits offered by this job

Annual leave 25 days

Bank holidays 9 days

Civil Service pension

Job summary

His Majesty’s Prison and Probation Service is recruiting for an Operational Support Grade at HMP Isle of Wight. This varied role blends desk tasks with physical duties to help keep the prison running smoothly while supporting security and day-to-day operations.

You’ll be part of a busy team, with driving responsibilities and shifts that include weekends and nights. Excellent teamwork and composure under pressure are essential for success in this dynamic environment.

Qualifications

• No formal qualifications required.
• Good communication and ability to stay calm under pressure.
• Willingness to work shifts including weekends and nights.

Responsibilities

• Support the day-to-day running of a busy prison.
• Carry out security and searches at the gate, manage deliveries, supervise visitors.
• Monitor phone calls and CCTV as part of a responsive team.
• Assist with desk duties and practical tasks, including lifting and carrying.
• Driving duties are required; a full UK driving licence is essential.

Job description

£30,491

His Majesty’s Prison and Probation Service.

Prison Support Role

HMP Isle of Wight

£30,491

His Majesty’s Prison and Probation Service.

An extraordinary job. Done by someone like you.

As an Operational Support Grade, you will play a key part in supporting the day-to-day running of a busy prison. You will be part of a supportive team doing all sorts of things – from security and searches at the gate, to managing deliveries, supervising visitors, and monitoring phone calls and CCTV. It’s a varied and active job involving tasks which combine some desk duties with more physical tasks such as lifting, carrying and walking to escort vehicles across the prison grounds.

Driving duties are an essential part of the OSG role at HMP Isle of Wight and therefore candidates are required to hold a full, valid UK Driving Licence.

Someone like you

You don’t need any qualifications to do this job, but if you are a good communicator and can keep calm under pressure, this fast-paced role could be the start of a successful career for you.

Helping to keep a prison running smoothly and safely you will have good judgement and common sense, and, above all, be a great team player.

As an OSG, you will work a variety of shifts, including weekend and night shifts, to keep things running.

An extraordinary job

In this unique career, you’ll have the opportunity to protect the public and make an impact on lives by supporting the important work happening daily in our prisons.

Unlike our prison officers, your contact with prisoners is limited, although depending on the particular prison you may interact with prisoners occasionally.

The OSG role will give you significant knowledge and experience of how a prison operates. It can provide opportunities to move into other prison jobs, including opportunities to apply for the OSG to Prison Officer conversion scheme.

What You Can Expect From Us

You’ll be given great training and opportunities for progression and development.

In Addition To Your Base Pay, You Will Receive

• annual leave is 25 days on appointment and will increase to 30 days after 10 years’ service (calculated on a pro-rata basis)
• 9 days bank, public and privilege holidays
• access to a paid Level 2 apprenticeship in customer service
• access to the generous Civil Service pension scheme season ticket loans, retail discounts, an Employee Assistance Programme and a Cycle to Work scheme