Prison Support - HMP Isle of Wight

HM Prison and Probation Service (HMPPS); Newbridge; On-site; GBP 29,000 - 33,000; Full time

Benefits offered by this job

25 days annual leave

9 bank/public/privilege holidays

Level 2 apprenticeship in customerサービス

Civil Service pension scheme

Cycle to Work scheme

Job summary

His Majesty’s Prison and Probation Service is seeking an Operational Support Grade to help run a busy prison at HMP Isle of Wight. The role combines several tasks—from gate security and deliveries to visitor supervision and monitoring CCTV—with some desk work and physical tasks around the grounds.

A full, valid UK driving licence is required as driving duties are essential for this OSG position. You’ll join a supportive team and contribute to a safe, well-run facility.

Qualifications

• You don’t need any formal qualifications to apply for this job, but clear communication and composure under pressure help in a fast-paced environment.

Responsibilities

• Perform security checks and gate searches.
• Manage deliveries to the establishment.
• Supervise visitors and maintain visitor logs.
• Monitor phone calls and CCTV where required.
• Carry out desk duties and assist with everyday prison operations.
• Support vehicle movements around the grounds, including escorting vehicles.

Skills

Good communication

Calm under pressure

Job description

£30,491

His Majesty’s Prison and Probation Service.

Prison Support Role

HMP Isle of Wight

£30,491

His Majesty’s Prison and Probation Service.

An extraordinary job. Done by someone like you.

As an Operational Support Grade, you will play a key part in supporting the day-to-day running of a busy prison. You will be part of a supportive team doing all sorts of things – from security and searches at the gate, to managing deliveries, supervising visitors, and monitoring phone calls and CCTV. It’s a varied and active job involving tasks which combine some desk duties with more physical tasks such as lifting, carrying and walking to escort vehicles across the prison grounds.

Driving duties are an essential part of the OSG role at HMP Isle of Wight and therefore candidates are required to hold a full, valid UK Driving Licence.

Someone like you

You don’t need any qualifications to do this job, but if you are a good communicator and can keep calm under pressure, this fast-paced role could be the start of a successful career for you.

Helping to keep a prison running smoothly and safely you will have good judgement and common sense, and, above all, be a great team player.

As an OSG, you will work a variety of shifts, including weekend and night shifts, to keep things running.

An extraordinary job

In this unique career, you’ll have the opportunity to protect the public and make an impact on lives by supporting the important work happening daily in our prisons.

Unlike our prison officers, your contact with prisoners is limited, although depending on the particular prison you may interact with prisoners occasionally.

The OSG role will give you significant knowledge and experience of how a prison operates. It can provide opportunities to move into other prison jobs, including opportunities to apply for the OSG to Prison Officer conversion scheme.

What You Can Expect From Us

You’ll be given great training and opportunities for progression and development.

In Addition To Your Base Pay, You Will Receive

• annual leave is 25 days on appointment and will increase to 30 days after 10 years’ service (calculated on a pro-rata basis)
• 9 days bank, public and privilege holidays
• access to a paid Level 2 apprenticeship in customer service
• access to the generous Civil Service pension scheme season ticket loans, retail discounts, an Employee Assistance Programme and a Cycle to Work scheme