Prison Offender Manager

Sodexo; Tenterden; On-site; GBP 33,000 - 37,000; Full time

Job summary

Sodexo seeks a dedicated Caseworker for Offender Management at HMP YOI Bronzefield. In this role, you'll assess risks, manage cases of women in custody, and promote their rehabilitation in a supportive environment. The position requires strong relationship building and analytical skills, focusing on improving safety and wellbeing in custody.

Benefits

Sodexo retirement plan

Employee assistance program

Discounts to over 1,900 brands

Gym discount

Qualifications

• Ability to build professional relationships with prisoners and staff.
• Skilled in analysing information and assessing risks.
• Knowledge of the 9 Pathways to Reducing Reoffending for women.

Responsibilities

• Managing a caseload of women in custody and supporting their resettlement.
• Conducting risk assessments and preparing reports.
• Collaborating with agencies for rehabilitation programs.

Skills

Relationship Building

Risk Assessment

Analytical Skills

Communication

Organizational Skills

Education

Degree in Criminology, Sociology, or Psychology

Job description

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Job Introduction

Sodexo is currently seeking a dedicated and compassionate Caseworker - Offender Management Unitto work at HMP YOI Bronzefield.

The role is focused on protecting the public, enhancing the safety and wellbeing of women in custody, and contributing to the security and good order of the prison. Key responsibilities include assessing individuals' risk of reoffending and harm, as well as case managing residents to support their resettlement and rehabilitation. This involves preparing residents for release by providing motivation, assistance, and addressing resettlement needs in collaboration with internal teams and external agencies, such as the National Probation Service. The position requires operating within legislative and policy frameworks to ensure a high standard of service delivery.

For more information on Sodexo Careers please visit Sodexo Careers

Main Responsibilities

• Completing Part 1 of the Basic Custody Screening Tool (BCST).
• Managing a caseload of women in custody, providing regular support to achieve their sentence plan goals.
• Conducting risk assessments (e.g., OASys, Sentence Planning, and Risk Management).
• Collaborating with agencies to address concerns, particularly for those at risk of domestic abuse or involved in sex work.
• Referring individuals to rehabilitation programmes and supporting processes like HDC, ROTL, and Parole.
• Preparing reports, attending meetings, and promoting positive behaviour.
• Maintaining accurate records on systems (NOMIS, CMS) and adhering to policies and legislation.
• Engaging in one-to-one supervision and completing necessary training.

Please see attached job description for further information regarding the role requirements.

The Ideal Candidate

Essential

• Strong ability to build professional, positive relationships with prisoners, staff, and partner agencies.
• Skilled in analysing information, identifying behaviour patterns, assessing risks, and making well-founded decisions.
• Knowledge of the 9 Pathways to Reducing Reoffending for women.
• Non-judgemental approach to understanding the challenges women in custody face and their resettlement needs.
• Able to manage aggressive behaviour professionally.
• Excellent organisational skills, with the ability to prioritise, meet deadlines, and maintain high standards.
• Effective team player who can also work independently.
• Strong verbal and written communication skills.

Desirable

• Experience in a custodial setting or working with offenders in the community (paid or voluntary), such as in approved premises, prison services, victim support, youth offending teams, or restorative justice
• Skilled in managing challenging behaviour
• Understanding of the criminal justice system, including public protection
• Experience with housing issues and related training
• Proficient in risk assessment and management
• Awareness of ongoing Transforming Rehabilitation changes in probation and prison services
• Degree in a relevant field (e.g., criminology, sociology, psychology) or equivalent vocational qualification

Package Description

Salary up to £36,808.21 per annum - depending on experience.

Base Salary - £33,078.97 +LW £3,729.24

Working Hours - 37.50 hours (Regular Monday - Friday pattern)

Working with Sodexo is more than a job; it's a chance to be part of something greater. You'll belong in a company and team that values you for you; you'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way. In addition, we offer 20+ Sodexo benefits such as Sodexo retirement plan, discounts to over 1,900 brands to shop online, Gym discount to maintain a healthy lifestyle, a confidential 24/7 employee assistance programme providing independent support to overcome whenever life has its obstacles including emotional support, legal and financial advice. For further details regarding our Sodexo benefits please see attached.

All offers are subject to full security clearance checks.

Ready to be part of something greater? Apply today!

About The Company

At Sodexo, our purpose is to create a better everyday for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We're all about building a workplace for the future, we believe in equal opportunities, and we celebrate diversity. We're an inclusive workplace, where everyone is welcome, everyone can be natural, and be the best versions of themselves. We recognise that we're on a journey with regards to diversity and inclusion and would therefore welcome applications for candidates from underrepresented backgrounds.

We're a Disability Confident Leader employer. We're committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.