Prison Offender Manager

Sodexo; Manchester, Salford; On-site; GBP 28,000 - 35,000; Full time

Job summary

A leading company in services that improve quality of life is seeking a dedicated Prison Offender Manager to support low to medium risk offenders. This role involves managing caseloads, conducting assessments, and collaborating with probation officers. The ideal candidate will possess strong analytical and communication skills, and a commitment to continuous improvement. Join us to make a significant impact on rehabilitation and reduce reoffending.

Benefits

Sodexo retirement plan

Discounts to over 1,900 brands

Gym discount

24/7 employee assistance programme

Qualifications

• Experience working with diverse individuals facing social or personal difficulties.
• Knowledge of criminal justice legislation and evidence-based practices.

Responsibilities

• Manage a caseload of low to medium risk offenders.
• Deliver one-to-one engagement and maintain accurate case records.
• Provide high-quality reports and recommendations for parole.

Skills

Analytical Skills

Communication Skills

Teamwork

Emotional Resilience

Education

5 GCSEs (A–C or equivalent)

A Level or higher in a relevant subject

Job description

Job Title: Prison Offender Manager
Location: HMP Forest Bank, Agecroft Road, Salford M27 8FB
Company: Sodexo Justice Services

Overview

We are seeking a dedicated Prison Offender Manager to manage and support low to medium risk offenders in custody. You'll work closely with offenders to assess risk, develop sentence plans, support rehabilitation, and reduce reoffending. You will also provide support to probation officers managing higher-risk cases.

Key Responsibilities

Manage a caseload of low to medium risk offenders, completing assessments and sentence plans (OASys).

Deliver one-to-one engagement and maintain accurate case records.

Participate in ACCT, MAPPA, parole hearings, and risk reduction activities.

Liaise with internal departments and external agencies (e.g., probation, UKBA) to support offender management.

Provide high-quality reports and recommendations to support parole, release planning, and risk management.

Requirements

5 GCSEs (A–C or equivalent)

Strong analytical and communication skills

Experience working with diverse individuals facing social or personal difficulties

Understanding of factors linked to offending and risk management

A Level or higher in a relevant subject (e.g., Criminology, Sociology)

Knowledge of criminal justice legislation and evidence-based practices

Experience representing individuals at hearings or tribunals

Offender engagement and sentence planning

Risk assessment and public protection

Teamwork and cross-agency collaboration

Emotional resilience and pro-social modelling

Commitment to continuous improvement

Working with Sodexo is more than a job; it’s a chance to be part of something greater.

You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way.

In addition, we offer20+ Sodexo benefits such as Sodexo retirement plan, discounts to over 1,900 brands to shop online, Gym discount to maintain a healthy lifestyle, a confidential 24/7 employee assistance programme providing independent support to overcome whenever life has its obstacles including emotional support, legal and financial advice.

For further details regarding our Sodexo benefits please see attached.

Ready to be part of something greater? Apply today!

About The Company

At Sodexo, our purpose is to create a better everyday for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services .

We're all about building a workplace for the future, we believe in equal opportunities, and we celebrate diversity . We’re an inclusive workplace, where everyone is welcome, everyone can be natural, and be the best versions of themselves . We recognise that we’re on a journey with regards to diversity and inclusion and would therefore welcome applications for candidates from underrepresented backgrounds .

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations . We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job .