Prison Custody Officer (PCO) - HMP Forest Bank

Sodexo; Salford; On-site; GBP 32,000; Full time

Job summary

A leading service provider in the UK is looking for a Prison Custody Officer to ensure safety and order within HMP Forest Bank. This role entails managing daily prison activities, supporting rehabilitation efforts, and responding to challenging situations. The position offers competitive compensation, comprehensive training, and benefits including gym access and life assurance. Applicants from diverse backgrounds are encouraged to apply.

Benefits

Free meals

Access to on-site gym

Comprehensive paid training

Overtime opportunities

Life assurance

BUPA healthcare

Pension schemes

Responsibilities

• Maintaining safety, security and discipline within the prison environment.
• Supervising daily routines, activities and prisoner movements.
• Building professional relationships to foster a respectful and supportive atmosphere.
• Escorting prisoners securely within and outside the facility.
• Responding to challenging situations with professionalism.
• Supporting rehabilitation programs.

Skills

Calm Under Pressure

Empathy and Respect

Strong Ethical Standards

Resilience and Adaptability

Effective Communication

Conflict Resolution Skills

Teamwork

Vigilance

Job description

Overview

SECURE THE PRESENT, SHAPE THE FUTURE - Transform Lives as a Prison Custody Officer! If you're pursuing a career with meaning, we welcome you to apply for the position of Prison Custody Officer at HMP Forest Bank. As a Prison Custody Officer, you'll stand at the forefront of ensuring safety and order within our facilities. This isn't merely a job; it's an opportunity to become an integral part of a team devoted to rehabilitation, security, and community welfare. Our comprehensive 8-week training program, carried out locally, will swiftly bring you up to speed and furnish you with the necessary tools to excel in your role. From shadowing seasoned colleagues to mastering conflict resolution techniques, you'll be fully equipped for the challenges ahead. To be a successful Prison Custody Officer, the behaviours and qualities you bring are what matter most.

Responsibilities

• Maintaining safety, security and discipline within the prison environment.
• Supervising daily routines, activities and prisoner movements.
• Building professional relationships to foster a respectful and supportive atmosphere.
• Escorting prisoners securely within and outside the facility when required.
• Responding to challenging situations with calmness, professionalism, and resilience.
• Supporting rehabilitation programs and encouraging positive behaviours.

Behaviours and Requirements

• Calm Under Pressure: Manage stressful or volatile situations with a clear head and composed demeanour.
• Empathy and Respect: Treat everyone with dignity, understanding that respect is essential to building rapport and maintaining authority.
• Strong Ethical Standards: Uphold fairness and integrity in all interactions, ensuring trust and accountability.
• Resilience and Adaptability: Stay focused and effective even in challenging or rapidly changing circumstances.
• Effective Communication: Clearly and confidently convey information, listen actively, and handle difficult conversations tactfully.
• Conflict Resolution Skills: Address disputes constructively, using de-escalation techniques where necessary.
• Teamwork: Collaborate with colleagues to ensure safety and operational efficiency, contributing to a supportive work environment.
• Vigilance: Maintain high levels of observation and awareness to pre-empt risks and respond swiftly when needed.

Benefits

• £31,752.24 per annum
• Free meals (if applicable) and parking
• Access to our on-site gym and subsidised gym membership
• Opportunity to earn overtime (subject to availability)
• Comprehensive paid training and progression opportunities
• Life assurance
• BUPA healthcare
• Pension schemes and much more!

Application and About the Company

Whether your background is in the Armed Forces, Social Care, Support Work, Teaching, Retail, or another field, if you're looking for a career with transformative potential, consider exploring opportunities with Sodexo Justice Services. Apply now to embark on this rewarding journey as a Prison Custody Officer. Please see the attached job description for further information regarding the role requirements.

Application Process

To progress your application, we will need to complete a pre-screening call within a few days of your submission. You will then be invited to participate in an assessment centre. All offers are subject to full security clearance checks. Applicants must be 18 years of age or older. Please note that we are unable to offer sponsorship for this position.

About The Company

We're all about building a workplace for the future. We believe in equal opportunities and celebrate...