Print Operator

Adecco; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a skilled Print Room Operator to join their dynamic team in a busy department. This role involves managing high-volume printing, copying, and scanning tasks while ensuring quality control and adherence to service-level agreements. The ideal candidate will possess strong communication and organizational skills, along with a proactive approach to problem-solving. Join a forward-thinking company that values customer service and teamwork, where your contributions will help maintain high standards and improve operational efficiency. If you thrive in a fast-paced environment and are ready to make an impact, this opportunity is perfect for you.

Qualifications

• Experience in reprographics and high-volume copying/scanning equipment.
• Strong customer service skills in a partnering environment.

Responsibilities

• Manage high volume copying, printing, and scanning to high standards.
• Quality check documents and provide fault finding on Print Room machines.

Skills

Effective communication

Negotiation skills

Time management

Organizational skills

IT skills (Office, Adobe, Prisma Prepare)

Attention to detail

Self-motivated

Flexibility

Education

Minimum of 5 GCSE's (including English and Maths)

Tools

Microsoft Office (Outlook, Word, Excel)

Adobe

Prisma Prepare

Job description

Adecco are recruiting an experienced print operator with BPSS Clearance for a key multi-national corporate client within the Print industry. The ideal candidate will have previous experience in reprographics offering high-quality customer service. Located at Petty France.

Working alternate weeks of 8am-4pm/ 9.30am-6pm

£14 per hour

Job Title:

Print Room Operator

Reporting To:

Print Room Manager/Workflow Coordinator

Job Purpose:

Working within a busy department, you will be expected to provide support in the day-to-day workflow within the Print Room, to ensure a smooth and efficient delivery of services, to a high standard for all clients in accordance with company policy and procedures.

Primary Duties and Responsibilities:

• High volume copying, printing, and scanning to a high standard
• To ensure all documents are quality checked according to the processes in place
• Provide 'first line' fault finding capability on all Print Room machines, prior to placing a service call
• Take an active role in reconciling and approving invoices relevant to the Print Room
• Procedure implementation, ensuring all work is completed accordingly
• Be aware of and strive to achieve performance targets and objectives in relation to the department
• Ensure continual improvement of team performance against targets and objectives in relation to the department
• Assist in prioritising the workload to meet client SLA's
• Undertake stock control and ordering of any stationery items or consumables i.e. dividers, binders, toners etc
• Carry out any other reasonable tasks/duties to support the department as directed by line management

Person Specification

Skills and Abilities:

• Effective communicator, both verbally (face-to-face or over the phone) and in writing
• Able negotiator, effectively dealing with re-arranging deadlines where necessary
• Time management skills with the ability to plan work to meet challenging, conflicting and/or demanding pressures and deadlines
• Good organisational skills
• IT skills in Office (Outlook, Word, Excel), Adobe, Prisma Prepare, or similar
• Proactive, with a keen eye for detail
• Self-motivated, with a 'can do' attitude
• Flexible outlook

Experience and Knowledge:

• Relevant reprographics experience and knowledge of high volume copying/scanning equipment
• Experienced in a customer service/partnering environment; highly customer focused
• Proven capability in assisting with developing support services to a high standard within a demanding business environment
• Practical experience of working within a Service-Level Agreement and Key Performance Indicators
• Experience of change management
• Specialist knowledge of Facilities services, in particular, experience of working with third-party service providers
• Awareness of current Copyright Law and controls

Qualifications:

• Minimum of 5 GCSE's (to include English and Maths) at Grade C or above (or equivalent) is desirable

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.