Print Operator

TN United Kingdom; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a Print Room Operator to join their dynamic team in London. This role involves ensuring high-quality service in a busy Print Room, managing workflows, and maintaining equipment. The ideal candidate will possess strong communication skills, a customer-focused mindset, and relevant reprographics experience. You'll be responsible for high-volume printing and scanning, quality checks, and invoice management, all while striving to meet performance targets. If you're detail-oriented and thrive in a fast-paced environment, this opportunity is perfect for you.

Qualifications

• Relevant reprographics experience with high volume copying/scanning equipment.
• Experience in a customer service environment with a focus on quality.

Responsibilities

• Support day-to-day workflow in the Print Room with high-quality service.
• Ensure all documents are quality checked and assist in stock control.

Skills

Effective communication

Time management

Organizational skills

IT skills (Office, Adobe)

Negotiation skills

Attention to detail

Customer service focus

Education

Minimum of 5 GCSE's including English and Maths

Tools

Adobe

Office (Outlook, Word, Excel)

Prisma Prepare

Job description

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Adecco are recruiting an experienced print operator with BPSS Clearance for a key multi-national corporate client within the Print industry. The ideal candidate will have previous experience in reprographics offering high-quality customer service. Located at Petty France.

Working alternate weeks of 8am-4pm/ 9.30am-6pm

£14 per hour

Job Title: Print Room Operator

Reporting To: Print Room Manager/Workflow Coordinator

Job Purpose: Working within a busy department, you will be expected to provide support in the day-to-day workflow within the Print Room, to ensure a smooth and efficient delivery of services, to a high standard for all clients in accordance with company policy and procedures.

Primary Duties and responsibilities:

• High volume copying, printing, and scanning to a high standard
• To ensure all documents are quality checked according to the processes in place
• Provide 'first line' fault finding capability on all Print Room machines, prior to placing a service call
• Take an active role in reconciling and approving invoices relevant to the Print Room
• Procedure implementation, ensuring all work is completed accordingly
• Be aware of and strive to achieve performance targets and objectives in relation to the department
• Ensure continual improvement of team performance against targets and objectives in relation to the department
• Assist in prioritising the workload to meet client SLA's
• Undertake stock control and ordering of any stationery items or consumables i.e. dividers, binders, toners etc
• Carry out any other reasonable tasks/duties to support the department as directed by line management

Person Specification

Skills and Abilities

• Effective communicator, both verbally (face-to-face or over the phone) and in writing
• Able negotiator, effectively dealing with re-arranging deadlines where necessary
• Time management skills with the ability to plan work to meet challenging, conflicting and /or demanding pressures and deadlines
• Good organisational skills
• IT skills in Office (Outlook, Word, Excel), Adobe, Prisma Prepare, or similar
• Proactive, with a keen eye for detail
• Self- motivated, with a 'can do' attitude
• Flexible outlook

Experience and Knowledge

• Relevant reprographics experience and knowledge of high volume copying/scanning equipment
• Experienced in a customer service/partnering environment; highly customer focused
• Proven capability in assisting with developing support services to a high standard within a demanding business environment
• Practical experience of working within a Service-Level Agreement and Key Performance Indicators
• Experience of change management
• Specialist knowledge of Facilities services, in particular, experience of working with third-party service providers
• Awareness of current Copyright Law and controls

Qualifications

• Minimum of 5 GCSE's (to include English and Maths) at Grade C or above (or equivalent) is desirable

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.