Print Operator

Adecco; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

Adecco is hiring an experienced Print Room Operator for a prominent client in the Print industry. The role involves managing workflow in a busy department, ensuring high standards in service delivery while meeting performance targets. The ideal applicant possesses strong customer service skills and relevant experience in reprographics.

Qualifications

• Experience in reprographics and high-volume printing essential.
• Customer-focused with a proven record in service delivery.
• Knowledge of copyright law and working within KPIs.

Responsibilities

• High volume copying, printing, and scanning.
• Quality check of all documents.
• Manage invoices and assist with performance targets.

Skills

Communication

Negotiation

Time Management

Organizational Skills

Attention to Detail

Customer Service

Education

Minimum of 5 GCSEs at Grade C or above

Tools

Office (Outlook, Word, Excel)

Adobe

Prisma Prepare

Job description

Adecco are recruiting an experienced print operator with BPSS Clearance for a key multi-national corporate client within the Print industry. The ideal candidate will have previous experience in reprographics offering high-quality customer service. Located at Petty France.

Working alternate weeks of 8am-4pm/ 9.30am-6pm

14 per hour

Job Title: Print Room Operator

Reporting To: Print Room Manager/Workflow Coordinator

Job Purpose: Working within a busy department, you will be expected to provide support in the day-to-day workflow within the Print Room, to ensure a smooth and efficient delivery of services, to a high standard for all clients in accordance with company policy and procedures.

Primary Duties and responsibilities:

• High volume copying, printing, and scanning to a high standard
• To ensure all documents are quality checked according to the processes in place
• Provide 'first line' fault finding capability on all Print Room machines, prior to placing a service call
• Take an active role in reconciling and approving invoices relevant to the Print Room
• Procedure implementation, ensuring all work is completed accordingly
• Be aware of and strive to achieve performance targets and objectives in relation to the department
• Ensure continual improvement of team performance against targets and objectives in relation to the department
• Assist in prioritising the workload to meet client SLA's
• Undertake stock control and ordering of any stationery items or consumables i.e. dividers, binders, toners etc
• Carry out any other reasonable tasks/duties to support the department as directed by line management

Person Specification

Skills and Abilities

• Effective communicator, both verbally (face-to-face or over the phone) and in writing
• Able negotiator, effectively dealing with re-arranging deadlines where necessary
• Time management skills with the ability to plan work to meet challenging, conflicting and /or demanding pressures and deadlines
• Good organisational skills
• IT skills in Office (Outlook, Word, Excel), Adobe, Prisma Prepare, or similar
• Proactive, with a keen eye for detail
• Self- motivated, with a 'can do' attitude
• Flexible outlook

Experience and Knowledge

• Relevant reprographics experience and knowledge of high volume copying/scanning equipment

• Experienced in a customer service/partnering environment; highly customer focused

• Proven capability in assisting with developing support services to a high standard within a demanding business environment

• Practical experience of working within a Service-Level Agreement and Key Performance Indicators

• Experience of change management

• Specialist knowledge of Facilities services, in particular, experience of working with third-party service providers

• Awareness of current Copyright Law and controls

Qualifications

• Minimum of 5 GCSE's (to include English and Maths) at Grade C or above (or equivalent) is desirable

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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