Print + DM Account Executive

Harrison Scott Associates; West Midlands Combined Authority; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading print and mailing company is seeking a motivated Print + DM Account Executive to join their growing Client Services Team. This role offers a fast-track career path toward Account Manager and Account Director positions. Responsibilities include managing client inquiries, coordinating campaigns, and enhancing the client experience. Ideal candidates will possess strong communication skills, a meticulous work ethic, and a desire to learn within the dynamic environment of the print sector.

Qualifications

• Methodical and diligent with an ability to multi-task.
• Desirable knowledge of mailing fulfillment services.
• Proficiency in Microsoft Office and willingness to learn new tools.

Responsibilities

• Support Client Services with administration and campaign coordination.
• Act as point of contact for clients during mailing campaigns.
• Identify process improvements to enhance business performance.

Skills

Communication

Attention to Detail

Multi-tasking

Tools

Microsoft Office

Salesforce

Tharstern MIS

Job description

Job Title: Print + DM Account Executive

Salary: Highly Competitive Salary

Location: West Midlands

Reference: J78985

Contact: Telephone: [phone]

Posted: 29.06.2025

Expiry Date: 13.08.2025

Job Description:

Our client is a print and mailing company experiencing significant growth. They are seeking an Account Executive for their Client Services Team, offering a fast-track career path to Account Manager and ultimately Account Director for motivated candidates.

Duties & Key Responsibilities:

• Support the Client Services team with administration and campaign coordination, including quoting clients, booking mailing campaigns via Tharstern MIS, managing queries, updating Salesforce & Tharstern, and other ad-hoc duties.
• Act as a point of contact for clients, proactively updating them throughout mailing campaigns.
• Liaise with the Account Director, Account Manager, Data Team, and Operations Team to ensure timely, accurate mailings.
• Raise invoices within 48 hours of mailing dispatch.
• Enhance client experience and support revenue growth through proactive service.
• Maximize postage profit margins by exploring cost-saving opportunities.
• Maintain industry knowledge to support personal progression.
• Identify process improvements to enhance client experience and business performance.

Skills Required:

• Methodical, diligent, and accurate work approach with multi-tasking ability.
• Desirable: Knowledge of mailing fulfillment services and UK & International postal services (training provided).
• Desirable: Experience with Salesforce & Tharstern MIS (training provided).
• Proficiency in Microsoft Office: Excel, Outlook, Teams, Word.

Personality Attributes:

• Effective communication skills and a confident liaison style.
• Positive team player with attention to detail and ability to meet deadlines.
• Enthusiastic, motivated, flexible, and responsible, with a desire to learn and improve.