Print Customer Service Manager

Harrison Scott Associates; Bristol; On-site; GBP 30,000 - 45,000; Full time

Job summary

A fast-growing litho & digital printing company in Bristol seeks a Print Customer Service Manager. This role involves leading a customer service team, managing projects, and maintaining high standards of service. The ideal candidate will have proven experience, strong leadership skills, and a passion for customer satisfaction.

Qualifications

• Proven experience in a similar role with a strong understanding of print and design.
• Strong interpersonal skills to build relationships with clients and team members.
• Ability to multitask and prioritize effectively in a fast-paced environment.

Responsibilities

• Manage the internal Customer Service team and provide strategic support.
• Oversee studio and graphic design responsibilities.
• Ensure exceptional customer service delivery.

Skills

Customer Service

Leadership

Communication

Organisational Skills

Attention to Detail

Job description

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Job Title: Print Customer Service Manager

Location: Bristol

Reference: J79222

Contact:

Telephone: [phone]

Categories: , , ,

An opportunity has arisen to work for a fast growing litho & digital printing company based in the Bristol area. If delivering exceptional customer service is what you do best, then this is the role for you.

The role of Print Customer Service Manager will take ownership and manage the internal Customer Service team, providing strategic support across a mix of printed communications. You will need to demonstrate your ability to multitask, define priorities and demonstrate strong analytical and leadership skills whilst working in a high pressure, service led, and fast-paced environment. This is a ‘hands’ – on role with additional responsibility for studio and graphic design, so if you enjoy getting stuck into a project as well as the strategic side of things then you’ll love this opportunity.

Key Skills & Experience required:

• Proven experience in a similar role with excellent all round understanding of print and design
• You must have gravitas with the ability to quickly strengthen and develop relationships with clients, colleagues, internal departments and suppliers.
• A proven background in developing relationships, be a strong leader and a people person with the ability to delegate well, communicate clearly, lead by example and develop your team.
• Excellent organisation and communication skills.
• Process led and methodical.
• Strong attention to detail.
• Someone who can build trust, value others, communicate effectively, drive execution, and focus on delivery to customers.

If you are a self-motivated Print Customer Service Manager able to deal with client pressures and keen to join a printing company during an exciting growth period then we would love to hear from you.

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