Print Account Manager

Harrison Scott Associates; West Midlands Combined Authority; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading company in printed communications seeks an Account Manager in West Midlands. This role involves client liaison, managing projects from start to finish, and developing long-term client relationships. Ideal for those with experience in print production or account management, the position offers a chance to join an ambitious and dynamic team.

Qualifications

• Experience in a client facing role is essential.
• Knowledge of print production processes desired.
• Proven track record in building client relationships.

Responsibilities

• Manage a portfolio of key accounts.
• Liaise with clients and advise on product solutions.
• Work collaboratively with the production team.

Skills

Communication

Time Management

Attention to Detail

Self-motivated

Job description

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Salary: up to £30,000.00 per year (depending on experience)

Location: West Midlands

Reference: J79262

Contact:

Telephone: [phone]

Categories: , ,

Our client specialises in producing printed communications for a variety of sectors from high end retail to sporting events and local businesses. This is a fantastic opportunity to join a team of dedicated, knowledgeable and client focused people who aspire to make a difference every day, valuing the long-term partnerships with many clients and suppliers.

The role will focus on project managing; client liaison and estimating jobs. This is ideal for someone already working as an account manager, or someone looking to move into the position from a print production role. The successful candidate will report directly to the Client Services Director, managing a variety of projects either autonomously or as part of a larger team.

Main Duties

• Manage a portfolio of key accounts
• Liaise with clients and advise them on the best product and service solutions for a variety of diverse projects with a “can do” attitude at all times.
• Work with the Client Service Director and peers to strategically grow accounts in line with business objectives
• Manage briefs from initial point of contact, advising, and cost estimating, through to project management
• Maintain regular contact with clients, build and sustain long-term business relationships
• Act as a key point of contact for clients for day-day operational issues
• Participate in client meetings
• Work collaboratively with the production team to ensure a quality service to clients.

Required skills, experience and knowledge:

• A knowledge of print production processes and techniques. (experience with large and/or small format digital print would be an added bonus)
• Proven track record in building and developing client relationships
• Excellent communication and time management
• Knowledge of managing and developing portfolios of existing clients
• Experience in a client facing role is essential
• Excellent verbal and written communication skills
• Good attention to detail and quality
• Willingness to go above and beyond for customers
• Self-motivated
• Adaptable and enjoy working in a fast-paced environment

If you are excited by the idea of joining a down to earth, relaxed but really ambitious team, supporting them so they can continue to focus on what they do best of all; printing and creating wonderfully visual things, then this is the role for you.

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