Principal Waste Contracts Officer

Hoople Group; Hereford; On-site; GBP 41,000 - 45,000; Full time

Benefits offered by this job

LGPS

Career progression

Annual leave

Flexible working

Employee Assistance Programme

Professional membership fees

Perks range

Job summary

Herefordshire Council is seeking a Principal Waste Contract Officer in Hereford to lead performance monitoring of waste contracts and drive continuous improvement. You will develop strong client/provider relationships to ensure value for money and contract outcomes while supporting the council’s environmental objectives.

The role requires analytical capability, contract and budget oversight, and the ability to work with multiple stakeholders across the county, including occasional travel and

Qualifications

• Great analytical skills.
• Proficient in the use of Excel.
• Experience of monitoring contracts and budgets, preferably within the waste sector.
• Ability to identify improvements.
• Experience of working with multiple stakeholders to implement change.

Responsibilities

• Analyse performance using a performance management framework to demonstrate contractual outcomes.
• Develop effective partnerships with contractors to deliver continuous improvement and value for money.
• Travel independently around the county; some early starts, late finishes and occasional weekend work.
• Support delivery of the council's waste collection and disposal services and environmental objectives.

Job description

Job Title: Principal Waste Contract Officer
Hours: 37
Salary: HC09 £40,778 - £45,092 per annum
Contract: Permanent
Location: Hereford
Closing date: 31/08/2026

Introduction

This is an exciting opportunity to join the Waste Management Team at Herefordshire Council. Working within a supportive and ambitious team, you will play a key role in ensuring the successful delivery of the council’s waste collection and disposal services and helping to achieve our environmental objectives.

The Role

Herefordshire Council is looking for an experienced waste contract monitoring officer to join its friendly Waste Management Team. We have an Integrated Waste Strategy with far reaching ambitions and new targets to cut carbon, increase waste minimisation, reuse, recycling and composting activities.

What will you be doing?

Your role will be responsible for analysing performance and using a performance management framework to demonstrate how the services are achieving contractual outcomes. We’re looking for someone who can develop effective partnerships with our contractors through productive client/commissioner and provider relationships to deliver continuous improvement, drive efficiencies and demonstrate value for money. The ability to travel independently around the county is essential. The working day can involve some early starts and some late finishes. Weekend working is also expected on some occasions.

About You

• Great analytical skills
• Be proficient in the use of excel
• Have experience of monitoring contracts and budgets, specifically within the waste sector would be preferable.
• The expertise to identify improvements.
• Experience of working with multiple stakeholders to implement change.

The post is based at Plough Lane in Hereford with the team working from here for 2 days per week and with working from home also current practice.

We Offer

• Salary range of £ 40,777- £ 45,091.
• Enrolment in the Local Government Pension Scheme (LGPS)
• Career progression: clear pathways to progress
• Annual Leave: 31 days’ annual leave (pro rata) plus bank holidays. You can also purchase an additional 10 days per annum during the request period
• Flexible working: including the potential for job-sharing, part-time hours and agile working.
• Employee Assistance Programme: 24/7 access to support and counselling
• Payment of professional membership fees (based on role requirements)
• Pick your perks – our benefits include access to a range of retail, leisure, holiday and health benefits. This includes savings, cash back and discounts.

Why Choose Us?

We're proud and excited to unveil our new recruitment video, a celebration of Herefordshire's people, places, and purpose. Set in the heart of England and filled with pride, compassion and possibility, the video brings to life what it means to work somewhere you truly belong. At Herefordshire Council, every role matters and every person makes a real difference for our communities. We’re a team where people feel valued, supported and empowered to grow together. Herefordshire is big hearted, welcoming and friendly. We have strong and independent communities and idyllic countryside, situated in the South West Midlands and bordering Wales. The county sits between Worcestershire and the Malvern Hills to the east, and Bannau Brycheiniog (the Brecon Beacons) in Wales to the west. Historically Herefordshire has been the gateway to the Marches. We embrace partnership working. We are a member of the Marches Forward Partnership, which is a cross border collaboration between Herefordshire, Monmouthshire, Powys and Shropshire who are collectively working to secure funding to invest in the region.

The council priorities over the next four years are set out in the Council Plan, with four main areas;

People

We will enable residents to realise their potential, to be healthy and to be part of great communities who support each other. We want all children to have the best start in life.

Place

We will protect and enhance our environment and ensure that Herefordshire is a great place to live. We will support the right housing in the right place, we will support access to green spaces and we will do everything we can to recover the health of our rivers.

Growth

We will create the conditions to deliver sustainable growth across the county; attracting inward investment, building business confidence, creating jobs, enabling housing development along with providing the right infrastructure.

Transformation

We will be an efficient council that embraces best practice, delivers innovation through technology and demonstrates value for money.

Don’t meet all parts of the job description?

Herefordshire Council is committed to strengthening a diverse and inclusive work environment which reflects the communities of Herefordshire. If you are looking at the next stage of your career and have a broad base of fieldwork experience, we can provide supportive and welcoming opportunities to help you develop your professional, management & supervisory skills.

Creating an inclusive workplace

We encourage our employees to feel empowered and to use their voices to help embrace diversity, promote inclusivity and shape our organisation. We have eight employee network groups, collectives of colleagues who often share identities, life experiences or cultures and offer support and community. They also play an important role in strengthening the voices of employees at Herefordshire Council. Embedded in the Council's values is a commitment to listen to people's views and needs. For more information on our Employee Network Groups please view our dedicated recruitment website: www.spiritofherefordshire.com.

Commitments, Covenants and Statutory Obligations

The following candidates will be interviewed if they meet the essential criteria for the post they are applying for:

• Those who indicate that they have a disability. This is part of our commitment to the "Disability Confident" scheme.
• Those who indicate in their application that they are an Armed Forces Veteran or Reservist. This is part of our pledge to support the Armed Forces Covenant.
• Those who indicate in their application that they are a Herefordshire care leaver. This is part of our commitment to supporting young people leaving our care.

We take our commitment to safeguarding and promoting the welfare of children, young people and vulnerable adults seriously and expect all of our staff, visitors and volunteers to share in this commitment.

We are committed to safeguarding and promoting the welfare of children & young people and vulnerable adults. If you are offered this position, it will be subject to a Disclosure and Barring Service check.