Principal Supplier Management Specialist

Sustainable Energy First; Lytham; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading energy service provider is seeking a Principal Supplier Management Specialist in Lytham to oversee query management, resolve escalations, and improve supplier performance. The role requires excellent communication and analytical skills, with responsibilities including mentoring team members and driving continuous improvement initiatives. This position offers a competitive salary, hybrid working, and various benefits including gym contributions and long service awards.

Benefits

Competitive salary

25 days holiday + bank holidays + your birthday off

Gym contribution

Long service awards

Private Medical Insurance

Enhanced parental leave

Challenging work and development

Responsibilities

• Oversee and optimise the full query management process.
• Lead and resolve high-profile escalations.
• Drive industry intelligence and continuous improvement.
• Lead and refine supplier performance.
• Mentor and coach team members.

Skills

Organisational skills

Influencing skills

Communication skills

Analytical skills

Research skills

Energy industry knowledge

Training & Coaching Skills

Job description

As a Principal Supplier Management Specialist at SE First you will be supporting a team within Energy Services. Your primary responsibilities include:

• Oversee and optimise the full query management process, using excellent organisational skills and attention to detail to plan, coordinate, and proactively manage complex workloads—ensuring all queries are resolved efficiently and to a high standard.
• Lead and resolve high-profile escalations, applying strong collaboration, communication, and influencing skills to work effectively across departments and with senior stakeholders, ensuring swift and robust outcomes that align with business priorities.
• Drive industry intelligence and continuous improvement, using your inquisitive nature and strong analytical skills to investigate issues, research market trends, and anticipate changes—adapting internal processes and policies to stay ahead in a fast-evolving industry.
• Lead, and refine supplier performance, applying your deep energy industry knowledge and process expertise to ensure supplier relationships are aligned to strategic goals.
• Mentor and coach team members, fostering a culture of learning and high performance, while also supporting quality assurance by embedding best practices, reinforcing adherence to processes, and continuously improving the team’s standards of service.

You will be working closely with suppliers and internal stakeholders to ensure business needs are met and the smooth delivery of our services to customers.

The role will also involve collaborating with suppliers and internal teams to ensure the smooth delivery of our services. You will play a key role in ensuring that SE First deliver a high-quality service to our customers and create a supportive working environment for your team.

• Highly organised with excellent attention to detail
• Excellent influencing and interpersonal skills with people at all levels
• Strong communication skills both verbal and written
• Inquisitive and a problem solver with excellent analytical skills
• Good at investigation and research
• Extensive energy industry knowledge and understanding of internal processes
• Training & Coaching Skills

Salary:Competitive

Holidays:25days+bankholidays+yourbirthdayoff

Hybridandflexibleworking

Gymcontribution

Longserviceawards

????PrivateMedicalInsurance

Enhancedpaternity/non-pregnantcolleagueandmaternity/pregnantcolleagueleave

SimplyHealth

Challengingworkanddevelopment

Inclusion and Belonging

We believe that diversity is more than a commitment, it’s at the heart ???? of who we are. We aim to create an environment where everyone feels respected, valued, and empowered to bring their whole selves to work.

We celebrate different perspectives, backgrounds, and experiences because we know they make us stronger, bolder and more imaginative, which link to our core values. By fostering a culture of belonging, we aim to provide a workplace where every voice is heard, and every individual can thrive.

Our culture has been set up to bring the best out of our people. If we sound like the kind of business where you’re ready to take the next step, then we look forward to hearing from you!