Principal Solutions Architect

Amach; Greater London; Hybrid; GBP 95,000 - 130,000; Full time

Benefits offered by this job

Flexible working

Career progression

Competitive salary

Job summary

Amach seeks an experienced Principal Solution Architect with deep expertise in Amadeus Nevio, airline retailing and customer servicing platforms. The successful candidate will provide architectural leadership across strategic airline transformation initiatives, shaping and governing solutions that enable modern offer, order, servicing and fulfilment capabilities.

This role operates on a hybrid model, with 2 days per week in our West London office.

Qualifications

• Strong understanding of modern airline retailing principles including Offer Management, Order Management, Order Servicing, Airline Distribution, Digital Commerce
• Experience with Amadeus Nevio platforms: Nevio, Altéa, Digital APIs, Loyalty integrations, Payment integrations
• Strong understanding of IATA standards including: NDC, ONE Order, Modern Airline Retailing
• Experience designing large-scale integration architectures using APIs, events and cloud-native patterns
• Proven ability to lead architecture across multiple suppliers and delivery teams
• Strong stakeholder management with both business and technical audiences
• Experience operating within highly regulated, business-critical environments

Responsibilities

• Lead the end-to-end solution architecture for initiatives involving Amadeus Nevio and related airline retailing capabilities
• Define target architectures supporting Offer, Order, Delivery and Servicing domains
• Provide architectural leadership for the transition from legacy PSS and customer servicing solutions to modern retailing platforms
• Design integration patterns between Nevio, Amadeus platforms, customer channels, loyalty systems, payment services and operational systems
• Ensure solutions meet functional and non-functional requirements including scalability, resilience, performance, availability and security
• Drive architectural governance and assure supplier-delivered designs
• Produce and maintain architecture artefacts including: Solution architectures, Integration designs, Architecture decision records, Roadmaps, Technology standards
• Support business case development and technical investment decisions
• Collaborate with engineering teams throughout delivery to ensure architectural alignment
• Identify and manage architectural risks, dependencies and technical debt
• Contribute to architecture standards and reusable patterns across the organisation

Skills

Amadeus Nevio experience

Airline retailing

Delivery leadership

Architectural governance

Stakeholder management

Tools

AWS cloud

API-led integration

Event-driven architecture

Microservices

Security by design

Disaster recovery

Data architecture

Architecture governance

Job description

Amach is an industry-leading technology driven company with headquarters located in Dublin and remote teams in UK and Europe.

Our blended teams of local and nearshore talent are optimised to deliver high quality and collaborative solutions.

Founded in 2013, Amach was created to solve a specific problem in aviation: too much complexity, too little usable intelligence. We help airlines modernise their operating model using cloud, data and Al-delivered by teams with deep aviation domain expertise. Our goal is to maximize airlines' operational efficiency by optimizing resource use, reduce costs and increase customer experience and satisfaction.

We are seeking an experienced Principal Solution Architect with deep expertise in Amadeus Nevio, airline retailing and customer servicing platforms. The successful candidate will provide architectural leadership across strategic airline transformation initiatives, shaping and governing solutions that enable modern offer, order, servicing and fulfilment capabilities. This role will work closely with Product, Engineering, Delivery, Cyber Security and Enterprise Architecture teams to design scalable, resilient and secure solutions that align with business objectives and architectural standards. The architect will be expected to lead complex supplier engagements and provide technical leadership across multiple product teams.

Please note: this role operates on a hybrid model, with 2 days per week in our customer's West London office.

• Lead the end-to-end solution architecture for initiatives involving Amadeus Nevio and related airline retailing capabilities
• Define target architectures supporting Offer, Order, Delivery and Servicing domains
• Provide architectural leadership for the transition from legacy PSS and customer servicing solutions to modern retailing platforms
• Design integration patterns between Nevio, Amadeus platforms, customer channels, loyalty systems, payment services and operational systems
• Ensure solutions meet functional and non-functional requirements including scalability, resilience, performance, availability and security
• Drive architectural governance and assure supplier-delivered designs
• Produce and maintain architecture artefacts including:
  • Solution architectures
  • Integration designs
  • Architecture decision records
  • Roadmaps
  • Technology standards
• Support business case development and technical investment decisions
• Collaborate with engineering teams throughout delivery to ensure architectural alignment
• Identify and manage architectural risks, dependencies and technical debt
• Contribute to architecture standards and reusable patterns across the organisation

Required Experience

• Strong understanding of modern airline retailing principles including:
  • Offer Management
  • Order Management
  • Order Servicing
  • Airline Distribution
  • Digital Commerce
• Experience working with Amadeus platforms such as:
  • Nevio
  • Altéa
  • Digital APIs
  • Loyalty integrations
  • Payment integrations
• Strong understanding of IATA industry standards including:
  • NDC
  • ONE Order
  • Modern Airline Retailing
• Experience designing large-scale integration architectures using APIs, events and cloud-native patterns
• Proven ability to lead architecture across multiple suppliers and delivery teams
• Strong stakeholder management skills with both business and technical audiences
• Experience operating within highly regulated, business-critical environments

About us

Amach is an industry-leading technology driven company with headquarters located in Dublin and remote teams in UK and Europe.

Our blended teams of local and nearshore talent are optimised to deliver high quality and collaborative solutions.

Founded in 2013, Amach was created to solve a specific problem in aviation: too much complexity, too little usable intelligence. We help airlines modernise their operating model using cloud, data and Al-delivered by teams with deep aviation domain expertise. Our goal is to maximize airlines' operational efficiency by optimizing resource use, reduce costs and increase customer experience and satisfaction.

We are seeking an experienced Principal Solution Architect with deep expertise in Amadeus Nevio, airline retailing and customer servicing platforms. The successful candidate will provide architectural leadership across strategic airline transformation initiatives, shaping and governing solutions that enable modern offer, order, servicing and fulfilment capabilities. This role will work closely with Product, Engineering, Delivery, Cyber Security and Enterprise Architecture teams to design scalable, resilient and secure solutions that align with business objectives and architectural standards. The architect will be expected to lead complex supplier engagements and provide technical leadership across multiple product teams.

Please note: this role operates on a hybrid model, with 2 days per week in our customer's West London office.

Key responsibilities & duties include

• Lead the end-to-end solution architecture for initiatives involving Amadeus Nevio and related airline retailing capabilities
• Define target architectures supporting Offer, Order, Delivery and Servicing domains
• Provide architectural leadership for the transition from legacy PSS and customer servicing solutions to modern retailing platforms
• Design integration patterns between Nevio, Amadeus platforms, customer channels, loyalty systems, payment services and operational systems
• Ensure solutions meet functional and non-functional requirements including scalability, resilience, performance, availability and security
• Drive architectural governance and assure supplier-delivered designs
• Produce and maintain architecture artefacts including:
  • Solution architectures
  • Integration designs
  • Architecture decision records
  • Roadmaps
  • Technology standards
• Support business case development and technical investment decisions
• Collaborate with engineering teams throughout delivery to ensure architectural alignment
• Identify and manage architectural risks, dependencies and technical debt
• Contribute to architecture standards and reusable patterns across the organisation

Required Experience

• Proven experience delivering solution architecture on Amadeus Nevio programmes. Nevio delivery experience is mandatory
• Strong understanding of modern airline retailing principles including:
  • Offer Management
  • Order Management
  • Order Servicing
  • Airline Distribution
  • Digital Commerce
• Experience working with Amadeus platforms such as:
  • Nevio
  • Altéa
  • Digital APIs
  • Loyalty integrations
  • Payment integrations
• Strong understanding of IATA industry standards including:
  • NDC
  • ONE Order
  • Modern Airline Retailing
• Experience designing large-scale integration architectures using APIs, events and cloud-native patterns
• Proven ability to lead architecture across multiple suppliers and delivery teams
• Strong stakeholder management skills with both business and technical audiences
• Experience operating within highly regulated, business-critical environments

Technical Skills

• AWS architecture and cloud-native services
• API-led architecture and integration patterns
• Event-driven architecture
• Microservices and domain-driven design
• Security-by-design principles
• Resilience and disaster recovery design
• Data architecture and integration
• Architecture governance and assurance

Desirable skills

• Experience of large-scale airline transformation programmes
• Experience migrating from legacy reservation or servicing platforms
• Knowledge of airport, operations, revenue management or loyalty domains
• AWS Associate or Professional certification
• TOGAF or equivalent architecture qualification

What’s in it for you

• An opportunity to join a fast-growing company
• Options for career advancement
• Learning and development opportunities
• Flexible working environment
• Competitive salaries based on experience

Equal Opportunity Employer

Amach is an equal opportunity employer and makes employment decisions on the basis of merit. We celebrate diversity and are committed to creating an inclusive environment for all employees. This job description is intended to convey essential responsibilities and qualifications for this role, but it is not an exhaustive list of tasks that an employee may be required to perform.

At Amach, we strive to be an inclusive community of open-minded individuals with different backgrounds and we are committed to fostering, cultivating and preserving a culture of diversity, equity and inclusion. We strongly believe that a diversity of experience and background is essential to create a fulfilling environment and better solutions for our people and our customers. All Amach employees and contractors are expected to honour this policy and act to ensure that every individual is respected in the workplace.

Your personal data

Amach will process your personal information in accordance with the EU's General Data Protection Regulation (GDPR).We will comply with data protection law and principles, which means that your data will be:

• Used lawfully, fairly and in a transparent way
• Collected only for valid purposes and not used in any way that is incompatible with those purposes
• Relevant to the purposes we have told you about and limited only to those purposes
• Accurate and kept up to date
• Kept only as long as necessary for the purposes we have told you about
• Kept securely

If you would like to contact us about your data, please use the following address: [e-mail]