Principal ServiceNow Architect

Government Recruitment Service; England; On-site; GBP 60,000 - 80,000; Full time

Job summary

A government agency is looking for a ServiceNow Principal Technical Architect in England. You will oversee governance and provide technical guidance for Defra’s ServiceNow platform, ensuring alignment with best practices while engaging with various stakeholders. This permanent position offers an opportunity to influence strategic decisions and enhance the platform's efficiency.

Qualifications

• In-depth knowledge of the ServiceNow Platform.
• Experience in providing governance and technical guidance.
• Ability to engage with a wide range of stakeholders.

Responsibilities

• Provide governance and technical guidance for ServiceNow instances.
• Support the Senior Service Tool Manager and Platform Owner.
• Maintain platform integrity by adhering to best practice standards.

Job description

The Group Infrastructure Operations (GIO) function within Digital, Data, Technology and Security (DDTS) is recruiting a ServiceNow Principal Technical Architect to join their team on a permanent basis.

Your main responsibility will be to provide governance and technical guidance for Defra’s instances of the ServiceNow enterprise service management platform. Your focus, in-depth knowledge of the ServiceNow Platform and the ServiceNow product pipeline helps future-proof business and technical decisions.

Defra’s ServiceNow Platform provides a strategic service supporting the operation of Defra’s business. There is a high dependence on the availability of this service and a need to respond to the needs of many differing business demands and priorities which is a feature of its position with Defra as a strategic platform.

We are seeking a candidate to support the Senior Service Tool Manager and the Platform Owner to maintain the integrity of Defra’s investment in ServiceNow by making sure the platform is governed to best practice standards.

You will have the opportunity to engage with a wide range of stakeholders and users as part of the projects you work on.