Principal Salesforce Architect

Credera; Newcastle upon Tyne; On-site; GBP 90,000 - 150,000; Full time

Job summary

Credera is seeking an experienced Consultant in Technology Delivery to lead and guide technical teams across Salesforce projects. You will mentor Technical Architects and Leads, drive best practices, and shape career progression within the Technical Delivery Team.

You will collaborate with Sales and Pre-Sales, ensure up-to-date Salesforce certifications, and contribute to reusable templates and onboarding strategies. Office-based role with potential for regional commitments.

Qualifications

• Experience leading multiple technical deliveries across clients.
• Ability to communicate effectively with C-Level executives.
• Deep understanding of declarative and coded approaches within Salesforce.
• Experience designing enterprise-scale Salesforce solutions including multiple clouds and data migration.

Responsibilities

• Provide guidance to Technical Architects and Technical Leads to ensure teams meet best practices.
• Support the wider Technical Delivery Team and career development efforts.
• Lead onboarding, training needs, and recruitment support for the team.
• Review and approve solutions and changes from architects/leads and manage transitions to Service Management.

Skills

Team Leadership

Communication

Commercial Awareness

Lifecycle Knowledge

Education

Certified Technical Architect (desirable)

Certified System Architect

Certified Application Architect

Platform Developer II

Platform Developer I

Certified App Builder

Certified Administrator

Tools

Salesforce Cloud

Integration (middleware)

Single Sign-On (SSO)

Lightning Component (desirable)

Job description

Agency

Credera

Job Function

Consulting

Job Subfunction

Technology Consulting

Job Description

Responsibilities & Duties

• Provide guidance and support to Technical Architects and Technical Leads to enable them to provide leadership and ensure their team meet BrightGen best practices
• Provide guidance and support to the wider Technical Delivery Team
• Contribute towards continuous improvements of the roles and responsibilities within the Technical Delivery Team
• Contribute to the implementation of and ongoing improvements to career progression and planning for each Technical Delivery Team member and support ongoing reviews
• Contribute to the definition of and ongoing improvements to the onboarding approach, assets and mentoring for new Technical Delivery Team members
• Define training needs for Technical Delivery Team members
• Define recruitment needs for the Technical Delivery Team
• Support HR team with recruitment activities - i.e. telephone screenings, face-to-face interviews
• Ensure certifications and up to date knowledge of Salesforce releases are maintained and provide support and guidance to Technical Delivery Team members to achieve this
• Deliver Lunch and Learn Sessions and support/guide others in presenting sessions
• Ensure identified reusable assets (design patterns, principles, technical components) are actioned
• Drive improvements in technical templates, clearly setting out the objectives and purpose of the document including examples to ensure consistency in delivery
• Responsible for enabling Peer Reviews across Projects
• Responsible for reviewing/approving proposed solutions/solutions changes from the Technical Architects and Technical Leads
• Work with the BrightGen Service Manager to determine a smooth transition process from project delivery into Service Management
• Attending Pre-Sales engagements and collaborating with Sales and Pre-Sales Teams to ensure appropriate solution, associated estimates and timescales are achievable are provided to the customer Experience and Key Competency

Qualities for Success

Team Leadership

• Promote positive and professional team behaviours by example
• Act as role model to team members
• Look for, promote and progress opportunities to improve the way the team works
• Be a point of escalation for Technical Delivery Team members
• Responsible for the satisfaction and retention of the Technical Delivery Team members

Knowledge

Certification

• Certified Technical Architect (desirable)
• Certified System Architect
• Certified Application Architect
• Certified Sales Consultant
• Certified Service Consultant
• Channel Specialism - Marketing Cloud / Pardot / CPQ / Einstein Analytics / Community Cloud
• Platform Developer II
• Platform Developer I
• Certified App Builder
• Certified Administrator
• Deep understanding of declarative and coded approaches and appropriate application
• Expert knowledge of Lightning Component (desirable)
• Expert knowledge of sharing and security on the Salesforce platform
• Deep understanding of Single Sign On solutions

Communication

• Ability to effectively communicate at all levels including C-Level executives
• Honesty and openness

Commercial Awareness

• Full understanding of impacts to the commercial position

Lifecycle Knowledge

• Full understanding of the Credera Delivery Approach
• Ability to identify gaps and issues Project Experience
• Experience in overseeing multiple concurrent projects across multiple clients
• Has led multiple technical deliveries for teams consisting of 5 or more members
• Experience of designing enterprise scale solutions including multiple Salesforce clouds, integration (including middleware) and migrating large volumes of data

Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager. Our objective is to increase this requirement over time, and many of our agencies as well as Omnicom’s corporate group already require five days of in-office attendance.

Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us—we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.

Link to Recruitment Privacy Notice: https://www.omc.com/privacy-notice/