Principal Regulatory Account Manager (Band 2/ Grade 7)

Health and Safety Executive; Ashford; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A government regulatory body is seeking an Account Manager for the Building Control function to manage developer accounts for High-Risk Buildings (HRBs). The ideal candidate will have experience in regulation and stakeholder management, ensuring efficient communication and compliance. This role allows for hybrid work and offers considerable benefits including a competitive salary and pension contributions.

Benefits

Civil Service Pension Scheme

25 days annual holiday

Flexible working options

Learning and development opportunities

Qualifications

• Experience in Compliance or Construction/Building design.
• Ability to negotiate and influence at a senior level.
• Good written and verbal communication skills.

Responsibilities

• Manage large developer accounts for HRBs.
• Ensure clear communication with developers.
• Monitor and improve the Building Control process.

Skills

Experience in Regulation

Stakeholder management

Data analysis

Risk management

Communication skills

Education

Level 5 qualification

Job description

The Building Safety Regulatory (BSR) will oversee changes to the safety and performance of all buildings and raise industry professional standards year after year, working with residents and industry to make sure everybody has a voice in achieving this goal. BSR will serve as a lasting tribute to those who have lost their lives due to poor and substandard buildings and will help ensure tragedies of such proportions as Grenfell are consigned to the past.
Within High-Risk Building (HRB) Regulation there are two distinct functions: Building Control and In-Occupation. This advert is for a role in the Building Control function.
The Building Control function is about ensuring HRBs are designed and built to meet the functional requirements of the Building Regulations.
HRBs represent a sizeable part of the government's pledge to build 1.5 million new homes during this Parliament. As such, Building Control will play a significant part in ensuring these homes are built to a safe standard.
As an Account Manager (also known as Principal Regulatory lead) you will be responsible for managing large developer accounts comprising multiple HRBs going through planning Gateways. You will ensure that there is regular two-way communication between the developer and the Building Safety Regulator. You will ensure that any issues are identified, communicated and resolved at the earliest opportunity.
This is an exciting time to join BSR, and as a part of the Building Control function you will be responsible for shaping an internal culture of high performance and continuous improvement and bringing about cultural change in building safety in your community today and in the future.
Part time working hours are available for this role. We can accept part time applicants who can commit to working a minimum of 30 hours per week., The government announced on 30 June 2025 that the Building Safety Regulator (BSR) is to become an Executive Agency of Ministry for Housing, Communities, and Local Government (MHCLG) and will be moved out of HSE. This is the natural next step in the development of the regulator and was always a likely outcome once BSR was established.
Any successful candidates recruited to this vacancy will initially be onboarded to HSE, with a move to the new Executive Agency to be undertaken in due course.
As the Account Manager, you will be responsible for ensuring clear, consistent and up to date communication between major development projects and the BSR. Your role will involve strategic oversight of major projects requiring you to consider options that will make the Building Control process more efficient and effective.
You will identify, manage and resolve issues arising across multiple projects., + Working collaboratively with multiple stakeholders in a complex environment, particularly where delivery is by those not in your chain of command.
+ Being able to use programme management or stakeholder management strategies to build and utilise relationships that result in effective delivery.
+ Using data to monitor all aspects of operational performance and influence decision making.
+ As BSR is a new organisation our processes are still embedding. You will need to be alert to when things are not being delivered as expected, responding promptly to implement changes while mindful of the impact on culture, structure, morale and a diverse range of end users., We'll assess you against these behaviours during the selection process:
+ Changing and Improving
+ Delivering at Pace
+ Making Effective Decisions
+ Leadership, You will also be asked to complete an anonymised Personal Statement, of no more than 750 words which demonstrates how you meet the essential skills and criteria listed within the person specification.
Application Guidance
Please access the following link for guidance on how to apply and how to complete a Personal Statement https://www.civil-service-careers.gov.uk/how-to-apply/
Sift Information
The sift will take place from the WC 1st September 2025 when you will be assessed on your Personal Statement.
Interview Information
Interviews will take place from the WC 22nd September 2025 when you will be assessed against the behaviours detailed within the job advert.
Please note the sift and interview dates could be subject to change due to panel availability.
AI Tools & Platforms
During the application process candidates are allowed to utilise AI (artificial intelligence) platforms and Tools to support them in writing their Behaviours, CVs and Personal Statements. However, all information submitted must be factually accurate. This includes presenting the ideas and experience of others, or those generated by artificial intelligence, as your own. All presented information will be assessed at the Interview Stage. Further information can be found here Artificial intelligence and recruitment , Civil Service Careers., HSE reserve the right to conduct additional checks, including Google and social media checks, when recruiting candidates into a role within HSE. These checks will be carried out in line with the Civil Service Commission Principles and, if used all candidates will be subject to these additional checks.
From 23rd June 2025, if you are successful at interview, as part of your pre-employment checks, HSE's Recruitment Team are required to check your details against the Internal Fraud Hub (IFH), using your personal details - name, NINO, and date of birth. If you are included on the database, you will be refused employment. If you believe that there has been an error in the inclusion of your data and wish to make an appeal, please contact the CO email box [e-mail].
Details of the types of internal fraud/dishonesty covered by this process are defined by the Cabinet Office and can be found here Internal Fraud Register privacy notice - GOV.UK
It is the candidate's responsibility to ensure they are aware of the terms and conditions they will adopt should they be successful in their application. For a summary of HSE terms and conditions as part of Civil Service Reform, please see the attached HSE Terms and Conditions document.
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service D&I Strategy.
HSE is proud to be a part of the Disability Confidence Scheme (DCS). As a Disability Confident employer, we positively welcome applications from disabled people. We are committed to making workplace adjustments to ensure anyone can participate in the recruitment and selection process.
We offer a guaranteed interview scheme for all disabled applicants who provide evidence of meeting the minimum requirements necessary for the post.
If, during the application or interview process, you require any assistance due to a disability or a medical condition, please contact us at the email address below to discuss how we can support you. For example, if you have a disability, and you need an application form in an alternative format or you would like to know more about our recruitment process, please contact: [e-mail].
If successful in securing your role, HSE can provide suitable workplace adjustments to support you throughout your career with HSE.
Any move to HSE from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility here.
Please note, if you are a current civil servant and you are currently undergoing any of the following formal actions your application will not be progressed any further; Formal discipline action, any formal action regarding attendance, poor performance or any restriction of duties as a result of disciplinary action.
Feedback will only be provided if you attend an interview or assessment.

Security
Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements
This job is broadly open to the following groups:
+ UK nationals
+ nationals of the Republic of Ireland
+ nationals of Commonwealth countries who have the right to work in the UK
+ nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
+ nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
+ individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
+ Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window)

Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

This is an opportunity for you to make a real difference to the community we serve. If you have a background in leading operational delivery, and think you have what it takes to meet the challenges of this role, we want to hear from you. In return, we can offer you a range of development opportunities, including career pathways and training tailored to your needs as well as Civil Service learning and development programmes.
We are looking for dynamic, driven, leaders who can bring with them excellent stakeholder management and who enjoy working through and resolving challenging problems at pace.
Essential Skills & Criteria;
+ Experience in Regulation, Compliance or Construction / Building design, property management.
+ Experience of building relationships with multiple demanding stakeholders and delivering at pace.
+ Experience of negotiating and influencing at a senior level and building a network of contacts outside of direct working relationships.
+ Leading the oversight and assurance of operational delivery using evidence and data analysis.
+ Managing risks associated with operational delivery ensuring proper risk frameworks and governance are in place.
+ Well developed written and verbal communication skills, including the ability to communicate complex and sensitive information.
This role offers a hybrid working pattern where your working week can be split between your home and your local HSE office, details of which can be discussed prior to taking up the role.
This role will also involve travel to sites across the UK therefore flexibility to be able to travel when needed for collaborative working, supporting and training colleagues & meetings as necessary. This may include the occasional overnight stay., Minimum of a level 5 qualification

Alongside your salary of £60,760, Health and Safety Executive contributes £17,602 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
+ Learning and development tailored to your role
+ An environment with flexible working options
+ A culture encouraging inclusion and diversity
We invest in our people with;
+ Competitive rates of pay
+ Access to the highly competitive Civil Service Pension Scheme to which HSE contribute 28.97%, far more than in the private sector.
+ Family friendly policies and working hours to help balance your home life and career
+ Carer friendly policies to help create a supportive working culture
+ 25 days annual holiday increasing to 30 days after 5 years' service, plus bank holidays and 1-day Civil Service privilege leave
+ Parental leave benefits
+ As a member of HSE you will gain access to a wide range of fantastic benefits that you can take advantage of such as the Cycle to Work Scheme, E-Gift Cards and Vouchers via our partner EdenRed.