Principal, Readiness & Productivity

Blitzy; Cambridge; On-site; GBP 114,000 - 170,000; Full time

Job summary

Blitzy is seeking a Productivity & Enablement Manager to build, run and improve ramp experiences across presales and post-sales. The role is hands-on, senior, spanning GTM and Customer Engineering, using AI to create practical, adaptive experiences that accelerate learning and performance.

You will onboard new hires, evolve onboarding as products and ways of working change, and partner with leaders to translate standards into clear pathways and certifications.

Qualifications

• Experience building and running onboarding, readiness or ongoing enablement programs in enterprise software, with evidence of improved ramp and performance.
• Experience supporting commercial and technical customer-facing teams, with the technical fluency to work credibly with engineering experts.
• Demonstrated ability to engineer experiences natively using AI, including adaptive practice, feedback or workflow automation, and evaluate their effectiveness.
• Familiarity with conversation intelligence tools such as Gong and AI-native enablement platforms such as Tangelo. Experience with comparable platforms is equally relevant.
• A systems approach to performance: you can work backwards from the outcome, build what is needed and improve it using evidence.
• Strong ownership, clear communication and the ability to turn complex expertise into practical experiences while running programs in a fast-moving environment.

Responsibilities

• Own onboarding and ongoing ramp across presales and post-sales, helping new and existing team members become effective as products, responsibilities and ways of working evolve.
• Design and deploy AI-native experiences that bring together learning, realistic practice, feedback and application in the flow of work.
• Partner with commercial and technical leaders to translate performance standards and expert knowledge into clear pathways, assessments and certification.
• Build shared foundations and tailored experiences that respond to what people can already do and what they need to master next.
• Run programs day to day, keeping participants, managers and experts aligned and removing barriers to progress.
• Use evidence from real work to identify gaps, target support and measure improvements in readiness, execution and time to productivity.
• Partner with Productivity engineering and operations to connect the experience, platforms and data so the program scales with the business.

Skills

Onboarding design

Customer-facing

AI-enabled enablement

Performance enablement

Project management

Tools

Gong

Tangelo

Job description

Blitzy is a Cambridge, MA based AI software development platform on a mission to revolutionize the software development life cycle by autonomously building custom software to unlock the next industrial revolution. We're transforming how enterprises build software, turning enterprise requirements into enterprise grade code with an agentic software development platform that can autonomously execute 80% of the quantum of software development work. We're backed by multiple tier 1 investors, and have proven success as founders of previous start-ups.

Our Culture

Who we are:

Led by two pioneering co-founders we are one of the fastest growing companies in the U.S., creating our own category of enterprise autonomous software development. We automate thousands of hours of software development for our customers, which includes strong representation within the Fortune 500.

How we work:

• We move Blitzy Fast: Time is both our company’s and our clients’ most precious asset. We move quickly and decisively to innovate internally and deliver exceptional software externally.

• Championship Mindset: We operate like a professional sports team. We win as a team by holding ourselves and each other to high standards, collaborating in-person, and remaining focused on the mission.

• Passion for Invention: We’re pushing the frontier of what’s possible, requiring constant innovation and iteration.

• We Work for the Customer: We focus on delivering outsized value to the customers we work with and expanding those relationships into deep, meaningful partnerships.

About the Role

Blitzy is looking for a Productivity & Enablement Manager to build, run and improve ramp experiences across presales and post-sales. That starts with new hires and continues as we launch products, evolve how we work and raise performance expectations. The goal is the same at every stage: help people become effective quickly and demonstrate that they can do the work.

This is a hands-on, senior individual contributor role spanning our GTM and Customer Engineering organizations. You will build on our existing onboarding experience and use AI to create practical, adaptive experiences that help people learn, practise and perform, whatever their tenure.

Responsibilities

• Own onboarding and ongoing ramp across presales and post-sales, helping new and existing team members become effective as products, responsibilities and ways of working evolve.

• Design and deploy AI-native experiences that bring together learning, realistic practice, feedback and application in the flow of work.

• Partner with commercial and technical leaders to translate performance standards and expert knowledge into clear pathways, assessments and certification.

• Build shared foundations and tailored experiences that respond to what people can already do and what they need to master next.

• Run programs day to day, keeping participants, managers and experts aligned and removing barriers to progress.

• Use evidence from real work to identify gaps, target support and measure improvements in readiness, execution and time to productivity.

• Partner with Productivity engineering and operations to connect the experience, platforms and data so the program scales with the business.

Qualifications

• Experience building and running onboarding, readiness or ongoing enablement programs in enterprise software, with evidence of improved ramp and performance.

• Experience supporting commercial and technical customer-facing teams, with the technical fluency to work credibly with engineering experts.

• Demonstrated ability to engineer experiences natively using AI, including adaptive practice, feedback or workflow automation, and evaluate their effectiveness.

• Familiarity with conversation intelligence tools such as Gong and AI-native enablement platforms such as Tangelo. Experience with comparable platforms is equally relevant.

• A systems approach to performance: you can work backwards from the outcome, build what is needed and improve it using evidence.

• Strong ownership, clear communication and the ability to turn complex expertise into practical experiences while running programs in a fast-moving environment.

Compensation: $152,000-$228,000 + Bonus + Equity

Blitzy is an equal opportunity employer committed to building a diverse and inclusive team. We believe different perspectives make us stronger. Base salary ranges are determined by country, role, level, experience, and skills. The range displayed on each job posting reflects Blitzy’s good faith determination of the minimum and maximum targets for new hire salaries across all locations. Individual pay is determined by related factors, including job skills, experience, and relevant education or training, which may impact a final offer. Your Talent Partner can share more about the specific salary range during the hiring process