Principal Project Manager

Microsoft; United Kingdom; On-site; GBP 45,000 - 70,000; Full time

Job summary

Microsoft is seeking a Project Management Specialist to lead and manage customer delivery in complex projects. This role involves ensuring customer satisfaction, overseeing financial health, and coordinating diverse teams while adhering to project timelines. Candidates should possess a Bachelor's degree alongside extensive project management experience, with a preference for PMP or Agile certifications. This position offers an opportunity to work in a dynamic environment focused on delivering high-quality cloud-based solutions.

Qualifications

• Bachelor's Degree in related field AND many years' experience in project management.
• Experience leading external client-facing complex projects or programs in the technology industry.
• Professional services or consulting experience.
• Demonstrable experience delivering complex cloud-based solutions to enterprise level customers.

Responsibilities

• Delivering desired customer outcomes and managing delivery health.
• Engaging in relationship development to manage expectations and customer feedback.
• Contributing to presales and facilitating customer contracting.
• Developing project management plans and monitoring financial management.

Skills

Project Management

Client Relationship Management

Financial Management

Agile Methodologies

Education

Bachelor's Degree in related field

Job description

Responsibilities (Text Only)

- We are looking for project management specialists with a passion for delivering desired customer outcomes, championing high quality throughout presales and delivery, leading diverse deliveries and teams to cost and scope, whilst maintaining delivery and financial health. - Account Delivery Management - You will drive and maintain obligations to customers and contribute to consumption activities, holding accountability for consumption project delivery forecasts. Leading or participating in steering committee meetings. - Relationship Development – You will drive high customer satisfaction, managing expectations, addressing customer feedback, and resolving escalations. - Presales & Contracting – You may contribute to presales on medium complexity projects to provide input into delivery approach, deal construct and assist in the development of initial estimates and contracts. You will facilitate contracting for customers and partner resources. - Planning – You will develop project management plans to drive predictable delivery for medium complexity projects or support senior colleagues in complex programs, leverage existing intellectual property and the customer account strategy. You will positively establish clear expectations and accountabilities with all project team members and proactively engage a broad set of internal and external stakeholders. - Monitoring & Controlling – You will be fully accountable for project financial management, orchestrate a broad range of metrics to attain Key Performance Indicators, proactively manage risks and issues, including recovery efforts if required. Apply effective quality management and change control techniques across the delivery. - Initiation & Closure – You will drive initiation for medium complexity projects, align resources including partners and offshore teams, whilst balancing needs across projects in challenging situations. You will drive timely closure of projects supporting customer invoicing and customer delivery acceptance. Share knowledge with colleagues and peers to drive incremental improvement and new Intellectual Property based on lessons learned.

Qualifications (Text Only)

Qualifications Required Qualifications (RQs) - Bachelor's Degree in related field AND many years' experiences in project management - OR equivalent experience - Experience leading external client facing complex projects or programs (under a SoW) in the technology industry - Professional services or consulting experience - Demonstrable experience delivering complex cloud-based solutions to enterprise level customers Preferred Qualifications (PQs) - Bachelor's Degree in related field AND extensive years’ experience in project management - OR equivalent experience - Project Management Professional (PMP) certification - Multiple years financial management experience - Agile certification, Scrum Master, Agile Certified Practitioner (PMI-ACP), or Professional Scrum Master One (PSM1) certification As a preference, this role may require you to hold or be able to obtain, at minimum, the Security Check (SC) clearance as issued by The United Kingdom Security Vetting Unit (UKSV). Note: To be eligible to apply for the Security Check (SC) clearance, you must be currently residing in the UK and be a UK national or have been a resident in the UK for a minimum of five years. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a requestvia the Accommodation request form. Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.