Principal Product Mgr, Payments, Amazon Shipping

Amazon; City Of London; On-site; GBP 80,000 - 120,000; Full time

Job summary

A leading global technology company is seeking a Principal Product Manager to lead the transformation of payment experiences and credit risk management. This role requires extensive knowledge in fintech and a strong ability to manage customer-centric solutions while balancing financial risk. The ideal candidate will collaborate closely with senior leadership to drive innovative payment strategies that support rapid growth and enhance shipper satisfaction.

Qualifications

• Deep product management experience in fintech or credit risk products.
• Comfortable communicating complex financial concepts to executives.
• Ability to translate risk requirements into product specifications.

Responsibilities

• Drive product strategy for payment experiences and risk management.
• Collaborate with leadership to define scalable payment solutions.
• Balance payment flexibility with intelligent risk controls.

Skills

Product management experience in payments

Financial risk management

Customer-centric solutions

Communication with senior leadership

Technical collaboration with engineering teams

Job description

Overview

Job ID: 3105313 | Amazon EU SARL (UK Branch)

Who are we?
Ready to build Amazon's next $100B business? We're transforming how billions of packages move around the globe by evolving Amazon's fulfillment engine into an agile, intelligent shipping network. We aim to create a resilient system that optimizes to deliver on time, every time, for every business and every customer. As we increase density and reach, we're revolutionizing shipping for all businesses while strengthening Amazon's own delivery capabilities—reducing costs and accelerating deliveries across our ecosystem.

What will you do?

We are hiring a Principal Product Manager to transform our payments experiences and credit risk management for Amazon Shipping. This role requires deep financial product expertise, risk management acumen, and a passion for crafting innovative, customer-centric solutions that enhance shipper satisfaction while fortifying our financial health. You will drive product strategy that powers intuitive payment and refund experiences and build sophisticated credit assessment frameworks that protect Amazon Shipping from bad debt exposure. Your work will balance payment flexibility with intelligent risk controls to enable rapid growth while maintaining financial discipline. You’ll operate at the intersection of customer experience, financial risk, and business strategy—transforming our payments function into a differentiator that drives shipper satisfaction and sustainable growth supporting our 270% year-over-year expansion. You will collaborate closely with senior leadership across finance, risk, operations, and engineering to define scalable payment solutions that anticipate shipper needs while protecting our financial foundation.

Who are you?

You have deep product management experience in payments, fintech, or credit risk products with a proven track record of balancing customer experience with financial risk management. As this role involves regular interaction with senior leadership (VP+), you are comfortable communicating complex financial and risk concepts at the executive level and partnering effectively with engineering and cross-functional teams. The ideal candidate combines strong business acumen with customer obsession and the ability to translate sophisticated risk requirements into clear product specifications and user experiences. You are a strong owner, think big, and have demonstrated success defining payment and credit products that drive measurable improvements in customer satisfaction and financial performance in high-growth environments.

Key job responsibilities