An exciting opportunity is available for an experienced Principal Product Consultant (Public Sector & Healthcare) to lead complex consulting engagements, shape product strategy and drive successful digital transformation programmes from initial concept through to delivery.
The successful candidate will combine deep product management expertise with strong business analysis, Agile delivery and programme assurance capabilities. Working with senior client stakeholders, including C-level executives, they will develop product strategies, build compelling business cases and translate business objectives into practical, cost-effective digital solutions.
This role requires a strategic thinker who can operate confidently across business and technology environments, lead multidisciplinary teams and embed user-centred product management practices within complex organisations. Alongside client delivery, the Principal Product Consultant will coach, mentor and develop senior colleagues, supporting performance management and building capability across the wider consulting team.
Key Responsibilities
- Lead and assure complex consulting engagements from initiation and discovery through to implementation and delivery.
- Shape product strategies, roadmaps and business cases aligned with client objectives, user needs and commercial outcomes.
- Advise senior stakeholders on product management, Agile transformation, user experience and digital delivery best practices.
- Build trusted relationships with C-level executives, influencing strategic decisions and helping clients understand the value of product-led approaches.
- Facilitate workshops and stakeholder sessions, bringing together diverse teams to establish priorities, resolve challenges and achieve clear outcomes.
- Translate business requirements into functional requirements and cost-effective solutions that deliver measurable value.
- Lead multidisciplinary teams across product management, business analysis, user experience and technology delivery.
- Provide programme assurance, ensuring engagements remain aligned with agreed objectives, budgets, timelines and quality expectations.
- Apply Agile and Waterfall delivery methodologies as appropriate to the engagement, adapting approaches to meet changing business needs.
- Manage, coach and mentor senior team members, supporting professional development, performance management and career progression.
- Identify opportunities to improve consulting practices, introduce new disciplines and respond to emerging industry trends.
- Maintain strong commercial awareness, balancing client expectations, project constraints and business priorities.
- Contribute to the wider product management community through knowledge sharing, collaboration and professional development.
Essential Skills and Experience
- Product management expertise: Extensive knowledge of product management principles, practices and frameworks, with the ability to shape product strategy and delivery.
- Industry experience: In-depth knowledge across Public Sector, Central Government or Healthcare.
- Business applications: Experience working across at least two business application environments, such as CRM, eCommerce or comparable enterprise platforms.
- Agile transformation: Proven experience supporting or leading Agile transformation initiatives within a user-centred product environment.
- Digital programme delivery: Experience planning, leading and assuring consulting engagements or programmes from inception through to completion.
- Stakeholder management: A strong track record of building relationships with C-level executives and influencing senior decision-makers.
- Business analysis: The ability to translate complex business requirements into clear, functional and commercially viable solutions.
- User experience: A strong understanding of UX principles and the importance of user-centred product development.
- Agile and Waterfall methodologies: Practical knowledge of different delivery approaches and the ability to apply them effectively in changing environments.
- Leadership and people development: Experience in line management, performance management, coaching and mentoring, including the development of senior professionals.
- Team management: Proven ability to lead multidisciplinary teams, encourage collaboration and maintain delivery focus.
- Facilitation: Exceptional workshop facilitation skills, with the ability to guide large and diverse stakeholder groups towards clear decisions and outcomes.
- Commercial awareness: A sound understanding of business dynamics, project economics, delivery constraints and commercial priorities.
- Communication and influencing: Excellent written and verbal communication skills, with the ability to explain complex concepts, justify recommendations and influence outcomes.
- Adaptability: Confidence working to tight deadlines in uncertain, fast-moving environments, with the ability to embrace new disciplines and emerging challenges.
- Technology and business awareness: Broad understanding of business and technology, including relevant market developments and industry trends.
Desirable Skills and Experience
- Experience working within a digital start-up or entrepreneurial environment.
- A background as a Product Manager, with a track record of delivering high-quality digital products.
- Experience working within a full-service digital agency or digital consultancy.
- Experience leading digital transformation programmes and initiatives.
- Project and programme management experience across multiple methodologies and frameworks, including Scrum, Kanban, Waterfall, PRINCE2 or Managing Successful Programmes (MSP).
- Active involvement in product management or Agile communities of practice, including online groups, professional networks, knowledge-sharing events or conference speaking.