Principal Product Manager, Digital Channels

Vista Global; London; On-site; GBP 80,000 - 120,000; Full time

Job summary

A leading aviation technology firm is seeking a Principal Product Manager to drive the development and optimization of digital engagement platforms. This strategic role involves cross-functional collaboration to enhance customer experience through innovative digital solutions, requiring extensive experience in product management and a strong grasp of digital channels.

Qualifications

• 8+ years of product management experience, with at least 3 years in digital channels.
• Proven track record of shipping complex, customer-facing digital products at scale.
• Excellent communication and collaboration skills.

Responsibilities

• Develop and lead product vision and strategy for digital channels.
• Analyze user behavior and market trends to inform decision-making.
• Collaborate with UX/UI designers and engineering teams to ensure high-quality delivery.

Skills

Product Management

Digital Channels

User Experience (UX)

Agile Methodologies

Data Analysis

Stakeholder Management

Communication

Education

Bachelor's degree in Business, Computer Science, or related field

MBA or advanced degree

Tools

SQL

Google Analytics

Mixpanel

Job description

Job Profile

We are seeking a strategic and visionary Principal Product Manager, Digital Channels to lead the development and optimization of our digital engagement platforms. In this role, you will own the roadmap and strategy for web, mobile, and other digital touchpoints, driving innovation and excellence in customer experience. You will partner cross-functionally with engineering, design, marketing, analytics, and operations to deliver seamless, data-driven, and customer-centric solutions.

Vista Tech plays a vital role in the Vista group operations by delivering and accelerating comprehensive technology solutions across all brands. Vista’s end-to-end and click-to-flight solutions offer the industry's only comprehensive flight booking platform, seamlessly integrating global operations, and leveraging AI and machine learning to optimize pricing and fleet movement. Comprised of the Product Management, Engineering, and IT teams, Vista Tech’s mission is to enhance transparency and accessibility in private aviation through the development of the world's largest digital private aviation marketplace. In achieving this, Vista Tech always ensures the utmost safety and efficiency for FLIGHT CREW, EMPLOYEES and Members, while fostering a culture of innovation and excellence.

Your Responsibilities

• Develop and lead the product vision, strategy, and roadmap for all digital channels (e.g., website, mobile apps, and other digital interfaces).
• Drive key initiatives to increase engagement, retention, and satisfaction across digital platforms.
• Analyze user behavior, market trends, and competitive insights to inform decision-making.
• Collaborate with UX/UI designers to create compelling, accessible, and intuitive experiences.
• Work closely with engineering teams to define detailed product requirements and ensure timely and high-quality delivery.
• Influence cross-functional teams and senior stakeholders to align on priorities and outcomes.
• Champion a culture of experimentation, continuous learning, and customer obsession.
• Monitor KPIs and conduct testing to evaluate performance and inform future improvements.
• Stay up to date on emerging digital technologies and platforms to identify growth opportunities.

Required Skills, Qualifications, and Experience

• Bachelor's degree in Business, Computer Science, or related field; MBA or advanced degree preferred.
• 8+ years of product management experience, with at least 3 years focused on digital channels (web/mobile).
• Proven track record of shipping complex, customer-facing digital products at scale.
• Experience leading cross-functional teams in agile environments.
• Deep understanding of digital UX, user journeys, and omnichannel engagement strategies.
• Strong analytical skills; proficiency with data tools like SQL, Google Analytics, Mixpanel, or similar.Excellent communication, collaboration, and stakeholder management skills.