Principal Product Manager

Optimizely; London; On-site; GBP 70,000 - 100,000; Full time

Job summary

A leading company in digital marketing solutions is seeking a Principal Product Manager to drive product strategy for their Data Platform. This role involves collaboration across teams to ensure quality delivery and involves mentoring junior members while advocating for customer needs through data-driven decisions.

Qualifications

• 5-8 years of SaaS product management experience.
• Strong understanding of business fundamentals.
• Proven track record of delivering quality, on-time product deliverables.

Responsibilities

• Drive product strategy, roadmap, and execution for specific platforms.
• Establish prioritization principles for data-driven decision making.
• Be the Voice of the Customer by gathering feedback.

Skills

Communication

Collaboration

Problem Solving

Data-Driven Decision Making

Critical Thinking

Job description

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At Optimizely, we're on a mission to help people unlock their digital potential. We do that by reinventing how marketing and product teams work to create and optimize digital experiences across all channels. With Optimizely One, our industry-first operating system for marketers, we offer teams flexibility and choice to build their stack their way with our fully SaaS, fully decoupled, and highly composable solution.

We are proud to help more than 10,000 businesses, including H&M, PayPal, Zoom, and Toyota, enrich their customer lifetime value, increase revenue and grow their brands. Our innovation and excellence have earned us numerous recognitions as a leader by industry analysts such as Gartner, Forrester, and IDC, reinforcing our role as a trailblazer in MarTech.

Introduction

Optimizely is seeking a highly skilled Principal Product Manager to join our Platform team. As a Principal Product Manager, you will be an individual contributor who owns one or more significant product areas and excels at SaaS product management.

In this role, you will be responsible for driving the product strategy, roadmap, and execution for specific area(s) within Platform, working closely with cross-functional teams to ensure successful product delivery. Platform includes Common Admin/User Management, Common Identity (Opti ID), Provisioning, Optimizely Data Platform (ODP), Optimizely Connect Platform for integrations (OCP), Reporting, Content Recommendations, Product Recommendations, and Data Science. You will be responsible for the Data Platform product. You will develop a thorough understanding of the features and technology within the Data Platform and will be recognized across the company as an expert in those areas.

You will also be responsible for identifying market opportunities, defining product requirements, and collaborating with engineering, UX, and GTM teams to deliver high-quality products that meet customer needs in an agile/scrum environment. The ideal candidate will have a proven track record of delivering successful products, excellent communication skills, attention to detail, and the ability to work in a fast-paced, dynamic environment. We are seeking someone who is humble, collaborative, and highly team oriented.

Job Responsibilities

• Be the Voice of the Customer by gathering direct feedback from users and stakeholders and leveraging multiple tools to collate and prioritize requests to improve our products
• Regularly communicate priorities and manage stakeholder expectations
• Establishprioritizationprinciples that inform consistent, data-driven decision making
• Technical expertise which may include understanding APIs and being able to estimate the timing of complex technical projects and tasks in partnership with Engineering.
• Conduct discovery and research in partnership with UX
• Stay abreast of industry trends, events, and channels to anticipate customer needs
• Draft Product Requirements Documents (PRDs) in thorough detail and with early inputs from Engineering and UX to ensure an optimal customer experience, continuously working closely with these partners from concept through execution
• Motivate and lead the scrum team to deliver against commits and deadlines, providing required context, clearly communicating the value prop, setting timelines, and reporting to leadership
• Set a predictable cadence for product delivery and high bar for product quality
• Evangelize the company and department strategy and regularly communicate it to your scrum and partner teams internally, focusing on customer benefits, ease and delight
• Connect company objectives to the team’s work by defining measures to track impact (quantifiable key results / OKRs)
• Drive execution as well as adoption, learning and pivoting where necessary based on user feedback and data including implementation and monitoring of dashboards that track the right metrics for meaningful insights
• Develop meaningful relationships with key individuals internally and externally to achieve business objectives
• Actively participate in and take lead of initiatives to improve how we operate as a product organization
• Handle conflict and difficult conversations directly and with professionalism.
• Take ownership of issues and use good judgement on when to escalate vs. inform leaders and stakeholders
• Be a visible internal and external spokesperson for the product including presentations, demos, customer calls, and speaking engagements
• Actively seek out and lead challenging projects
• Give and receive feedback
• Mentor junior team members and share knowledge and best practices across the team

Knowledge and Experience

• 5-8 years of SaaS product management experience; or 3-5 years of product experience with extensive Optimizely experience
• Keen business acumen and a strong understanding of the fundamentals of business success
• Exceptional communication and collaboration skills
• Self-starter who has the ability to work cross-functionally and independently lead cross-functional initiatives
• Proven track record of delivering quality, on-time product deliverables with a measurable positive impact on the business
• Experience with rapid experimentation to learn quickly, iterate, and get it right
• Ability to handle ambiguity and adapt to changes in priority
• Strong problem-solving skills and ability to make data-driven decisions
• Critical thinking/analytical leadership experience
• Ability to influence without direct authority
• Experience presenting to senior leadership
• Ability to navigate ambiguity; comfortable setting strategy and determining product-market fit
• Experience with MarTech (good)
• Experience with CMS, Experimentation, CDP, or Content Marketing Platforms (better)
• Experience with Targeting/Segmentation (best)

Optimizely is committed to a diverse and inclusive workplace. Optimizely is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.