Principal Product Manager

Rival; London; Hybrid; GBP 70,000 - 100,000; Full time

Job summary

Pipedrive is seeking a Principal Product Manager to enhance our Marketplace and Ecosystem, driving customer-centric solutions. You'll collaborate across departments, manage product strategy, and utilize data to innovate and improve our offerings, contributing directly to our mission to support sales and marketing teams.

Benefits

Flexible hours

Performance-based bonuses

28 paid leave days

Wellness perks

Mentorship and coaching opportunities

Qualifications

• At least 5+ years of experience in product management.
• Experience with 3rd party integrations or marketplaces.
• Great communication skills for effective collaboration.

Responsibilities

• Develop and execute the Marketplace and Ecosystem roadmap.
• Monitor product performance and set metrics.
• Collaborate with cross-functional teams to deliver solutions.

Skills

Data-driven decision-making

Collaboration

Empathy for users

Experimentation

Innovation

Tools

Data analysis tools

Job description

We believe it takes great people to create a great product. That’s why our team lives our company values, and we hire based on them, too. Since 2010, Pipedrive has been on a mission to support sales and marketing teams with easy-to-use, powerful tools that make everyday work faster and easier. Today, our cloud-based software is trusted by over 100,000 companies and used in 179 countries. We have grown from a five-person team to a truly international company of over 850+ people, representing more than 50 nationalities, with ten offices distributed across Europe and the US. In 2020, Pipedrive received a majority investment from Vista Equity Partners, a global investment firm that invests exclusively in enterprise software, data and technology-enabled businesses, making Pipedrive the fifth unicorn from Estonia.

We’re looking for a talented Principal Product Manager to join our Ecosystem team. You will be instrumental in creating a top-tier integrated partner ecosystem that helps to solve our customers' needs beyond our core product. You will be responsible for the strategy and product developments around helping to build a self-serve Marketplace of high-quality apps for our customers and partners (vendors, developers, resellers).

If you’re someone who has high empathy for users, is tech savvy, good with collaborating with others, loves data-driven decision-making, and is eager to learn about customer needs to build the best scalable and innovative solutions for our customers, we’d love to meet you!

Your new adventure:

• Develop, own, and execute the Marketplace and Ecosystem roadmap and strategy, ensuring alignment with company goals and vision by collaborating closely with leadership and cross-functional stakeholders
• Maintain a customer-obsessed mindset by continuously learning about user needs, empathising with and advocating for customers, mastering data usage, and staying updated on competitor landscapes
• Monitor product performance - Set and track product performance metrics to identify areas for improvement and make data-driven decisions
• Roadmap planning - Responsible for developing and owning the product roadmap, working closely with stakeholders to ensure alignment with the company's goals and vision
• Manage the product backlog - Ensure that it is prioritized effectively and that the team is working on the most valuable parts at any given time
• Work in a cross-functional team with product designers and engineers to deliver the best solutions for our customers in collaboration with technology partnership managers, marketplace integration managers, analysts, researchers, marketing and customer-facing teams
• Communicate with internal stakeholders such as product, strategic partnerships, sales, marketing, and customer support teams to ensure that everyone is aligned on the product vision, roadmap, priorities and outcomes
• Mentoring product managers, helping them to develop their skills and achieve their career goals
• Actively leading or contributing to the implementation of best practices in area of expertise in the product organisation
• Experiment, innovate and seek new ways to bring us closer to our goals
• Identifying and managing product risks such as technical dependencies, resource constraints, and market shifts, and work with the team to mitigate these risks
• Get to know, work with and learn from the best talents in the industry

Does this sound like you?

• At least 5+ years of experience in product management
• Previous experience as developer, project or product manager with delivering 3rd party integrations or marketplaces of different apps/services
• Owned individual problem spaces which may be ill-defined, don’t have product-market fit or span across the functions and teams
• Well versed with different methodologies of exploration, experimentation and delivery, considered expert in some product skills methodologies
• Led or contributed to the implementation of best practices in area of expertise in the product organisation
• Thrives on challenge, constantly seeking opportunities to push boundaries, disrupt conventions, and deliver exceptional results
• Strong inclination towards experimentation and innovation, leveraging lean principles to test hypotheses and iterate rapidly
• Experience with generative research (including interviews and data analysis) to discover new insights about existing customer needs, product usage and market trends in the area of ownership
• The ability to work with bigger problem spaces and break them down into smaller well-defined problems and actionable steps
• The ability to set reasonable, relevant and measurable goals
• Proven experience with effectively aligning and managing a roadmap, limiting the dependencies with other teams
• Great communication skills for effective collaboration, including active listening and providing relevant feedback
• Fluency in English
• Proficiency with data analysis tools such as Amplitude is a plus

Why Pipedrive?

• People-first culture - Be part of a team that values authenticity, champions collaboration, and supports each other—no egos, just teamwork. Work alongside top talent from around the world in an inclusive space where different perspectives fuel our best ideas. Everyone is welcome
• Unlock potential – Push boundaries, take ownership, and experiment with the latest technologies as we enhance our AI First Vision. We empower bold ideas that drive real change
• We’ve got you – Your well-being matters. Enjoy flexible hours, wellness perks and SWAG. Think performance-based bonuses, 28 paid leave days, well-being days, compassionate leave, and even pawternal leave—because we take care of ourselves and our people
• Grow with us – Whether through mentorship, coaching, or internal mobility, we invest in helping you unlock your potential. Open, honest feedback and clear communication are at our core. We grow together through trust and accountability
• Packed with purpose – Help 100,000+ small and medium-sized businesses grow and succeed while doing meaningful, customer-driven work

Pipedrive is an equal-opportunity employer. We encourage diversity in the workplace regardless of age, gender, race, religion, disability, sexual orientation, gender identity, or veteran status.
Based on this role's access to certain data, Pipedrive will be conducting a pre-employment background investigation in conjunction with your application for employment with our company. Such data will be handled in accordance with Pipedrive's Privacy Policy for Recruitment.
#LI-Hybrid #LI-KA2

We’re looking for an experienced Principal Product Manager, for the Marketplace and Ecosystem area, to accelerate delivery and amplify customer value in our Platform department.

If this is something for you, send us your resume (in English) or a link to your LinkedIn profile and please add why we should pay extra attention to your application.