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Dex is seeking a Principal Product Engineer to set the technical strategy for the entire engineering organization, balancing hands-on delivery with high-leverage code changes. You will define architecture across multiple squads, mitigate systemic risks, and scale production systems to serve thousands of users across regions.
You will collaborate with executives to translate business goals into technical roadmaps, mentor senior engineers, and drive cross-functional alignment in a hybrid setup
This role is with one of Dex's trusted partner companies. We work closely with their teams to truly understand their culture, goals, and what they're looking for, so we can match you with the right opportunity and give you context about the role before you commit to a process.
Over 120,000 frontline public-service workers across hundreds of organisations rely on this company's platform every day to handle real-time interpretation, note-taking, and call management. Backed by leading global tech founders and scaling rapidly, they are deploying production AI where system reliability directly affects people in crisis, converting high-friction civic administration into immediate human support.
As the product organisation expands, the hardest technical challenges no longer sit neatly within a single squad—they live in the seams between them. As Principal Product Engineer, you will set the technical strategy for the entire department, untangle systemic cross-team risks, and stay hands-on with high-leverage code shipping to production multiple times a day. This is not an ivory-tower architecture role isolated from delivery, nor is it a squad lead with a loftier title; it is the technical anchor for the entire engineering organisation.