Principal Product Designer (UX), Core Commerce - My Account, UK Remote

Vistaprint; City Of London; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

A well-known design and marketing partner in London is seeking an accomplished Principal UX Designer to lead the vision for their account and workspace experience. This strategic role involves crafting user experiences, collaborating with teams, and applying systems thinking to enhance engagement. Candidates should have over 10 years of experience in digital product design and a strong background in mentoring. Join this remote-first company with a commitment to diversity and inclusion, and help shape user interactions that impact thousands of small businesses.

Benefits

Award-winning remote-first company

Inclusive community

Opportunities for growth

Qualifications

• 10+ years experience designing innovative digital products, within large-scale product and service ecosystems.
• 5+ years of experience working collaboratively with product, engineering, design, content, and user research teams.
• 5+ years directing and mentoring more junior designers.
• Successful case study of dashboard and profile management.
• Ability to drive product discovery and delivery iteratively.

Responsibilities

• Lead vision for account and workspace experience.
• Craft strategy for connected user experiences.
• Collaborate with product, engineering, and research teams.
• Apply systems thinking to enhance user engagement.

Skills

Designing innovative digital products

Collaboration with product and engineering teams

Mentoring junior designers

Case study launch experience

Using quantitative and qualitative data

Presentation skills

Strong information architecture

Education

Relevant degree in Design or HCI

Job description

Our Team

Vista is the go-to partner for millions of small businesses who need to promote themselves effectively in the modern age.

With tools that empower brands to create their unique identity and expert design support when they need inspiration, we provide a range of digital and print services at every stage of their journey.

What you'll do

We’re looking for an accomplished Principal UX Designer to lead the vision for one of our most strategically important product areas: The account and workspace experience, where our users engage daily to manage their projects, favorites, assets, and personal settings. We\'re only considering candidates from the UK for this role.

As the Principal UX Designer in the My Account team, you’ll craft the strategy and execution for a suite of connected experiences which include:

• Dashboard: Surfacing quick actions and account management with ease.
• Projects: Seamlessly organizing and managing complex customer projects.
• Uploads: Enabling users to manage and interact with their content.
• Account & Settings: Providing flexible control over preferences, profiles, and security.
• Favorites: Delivering access to high-value products and templates.

This is a high-impact, strategic role where you’ll collaborate closely with product, engineering, research, and business leaders to tackle complex design challenges at the intersection of personalization, customer content management, and customer project workflows. You’ll apply systems thinking, information architecture expertise, and scalable design patterns to transform complex dashboards into intuitive, seamless, and engaging experiences. Driven by data-informed insights that deliver meaningful outcomes for both customers and the business.

As a Principal UX Designer, you will influence design standards across the organization, and help shape how design is practiced at scale. If you are passionate about leading design for high-impact, customer-facing platforms, where every detail shapes the daily experience of thousands of users, we’d love to meet you.

Your Qualifications

At Vista, we are striving to hire individuals that add new ideas and perspectives to our teams and enhance our culture. No matter your background or work experience, we strongly encourage you to apply - even if you feel that you don’t meet the exact requirements or have the same qualifications. You might be a great candidate for this or other opportunities.

• 10+ years experience designing innovative digital products, within large-scale product and service ecosystems
• 5+ years of experience working collaboratively with product, engineering, design, content and user research teams
• 5+ years directing and mentoring more junior designers, and guiding multi-disciplinary collaborators through a successful user-centered process.
• Case study demonstrating the successful launch of account workspaces or similar dashboard and profile management which delivered measurable outcomes for the customer and the business.
• Ability to drive and contribute to product Discovery and Delivery on an iterative and ongoing basis, and coach other team members through the process.
• Experience leveraging quantitative and/or qualitative data to inspire design concepts, prioritize features, validate new product designs and communicate decisions to stakeholders.
• Ability to build strong cross functional relationships with design, technical and business partners; experience managing executive stakeholders.
• Presentation skills and the ability to articulate sophisticated concepts to cross functional audiences in person, remotely, real time, and/or asynchronously.
• Strong information architecture and workspace/dashboard and design fundamentals including visual and typographic craft.

Nice to have

• Relevant degree in field of Design or HCI.
• Experience working with globally distributed teams, and/or in highly matrixed organizations.
• Ability to plan, moderate, and execute a variety of goal-oriented workshops across stakeholders, leading to exciting new ideas, new-found consensus, and critical alignment.
• Experience identifying and prioritizing features, as well as participating in complex roadmap planning.
• Experience using AI in workflow.
• Experience using code to create fully or partially functional prototypes, to be used in user research and/or internal socializing of design concepts.

Why You\'ll Love Working Here

There is a lot to love about working at Vista. We are an award winning Remote-First company. We’re an inclusive community. We’re growing (which means you can too). And to help orient us all in the same direction, we have our Vista Behaviors which exemplify the behavioral attributes that make us a culturally strong and high-performing team.

About Us

Vista is the design and marketing partner to millions of small businesses around the world. For over 20 years we’ve been inspired by small businesses, and we work incessantly to deliver solutions to their evolving needs. VistaCreate, 99designs by Vista and VistaPrint, all under the parent brand Vista, represent a full-service design, digital and print solution, elevating small businesses’ presence in physical and digital spaces and powering them to achieve success. Vista is focused on making great marketing and design accessible to every small business owner, allowing them to create a cohesive brand image for use in-store, online and on-the-go.

Commitment to Diversity, Equity, & Inclusion

Vista exists to help our customers live their dreams. Each dream is unique – and the Vista team needs to be as well. We believe in the unique contributions of everyone within a diverse global organization. We are collaborative, inclusive, and innovative. We strive to role model and live an inclusive culture of fairness, respect and belonging for all. And we work together to empower each other, creating a space in which each of us can spark our next great idea.

Equal Opportunity Employer

Vista, a Cimpress company, is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, sex, national or ethnic origin, nationality, age, religion, citizenship, disability, medical condition, sexual orientation, gender identity, gender presentation, legal or preferred name, marital status, pregnancy, family structure, veteran status or any other basis protected by human rights laws or regulations. This list is not exhaustive and, in fact, in many cases, we strive to do more than the law requires.