Principal PM-T, Personalization, JP Personalization and Core Shopping

Amazon; London; On-site; GBP 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Principal PM Tech for Personalization to enhance the online shopping experience for Japanese customers. This pivotal role involves driving strategic vision and executing product roadmaps that align with customer needs. You will collaborate with engineering and business intelligence teams to innovate and improve product features, ensuring a seamless and personalized shopping journey. Join a dynamic team that values creativity and bold ideas, and be part of a mission to transform how customers discover products online. If you're passionate about leveraging technology to enhance customer satisfaction, this opportunity is for you.

Qualifications

• 7+ years of experience in product management and strategy.
• Strong technical background with experience in product delivery.

Responsibilities

• Drive strategy and priorities for personalized product discovery.
• Lead critical decisions and influence senior leadership.

Skills

Roadmap Strategy

Technical Product Management

Feature Delivery

Project Management

Education

Bachelor's Degree

Tools

Business Intelligence Tools

Job description

Principal PM-T, Personalization, JP Personalization and Core Shopping

Are you excited about innovating for a billion+ dollar business? Are you an innovation leader who likes to use technology to improve the customer experience? Join us to make a real life-changing difference to how Japanese customers shop online. Over the past 20 years, Amazon has invented on behalf of the consumer and has become the largest internet retailer and marketplace in the world. We are looking for a strong leader who shares our vision of delivering the best shopping experience for customers in Japan.

The JP Personalization and Core Shopping team works to help customers discover the best of Amazon using data and insights to invent, test, and scale programs that drive shopper engagement. We invent on behalf of the customers to create the most personalized, inspiring, and frictionless discovery and shopping experiences on Amazon.co.jp.

We are seeking a Principal PM Tech, Personalization to make product discovery more personalized for customers.

Key Responsibilities

1. Work backwards from JP customer needs, create and accelerate both long-term strategy and short-/medium-term priorities for personalized product discovery as a critical lever to drive customer satisfaction and revenue/profit growth.
2. Drive high impact product launch with Japan and WW tech partners and influence long-term technical decisions that transform site experience at scale.
3. Deliver critical site experiences improvements that drive significant impact at scale.
4. Create efficient working model with WW partners to accelerate local innovations at scale.
5. Evangelize and influence senior leadership (VP+) in critical decisions across Amazon Japan's Shopping Experience.

Key Job Responsibilities

1. Strategic vision and roadmap: think big and strengthen a culture of bold bets to innovate on behalf of JP customers. This role will drive conversation and strategic review at senior leadership level (VP+) on both long-term and near-term vision, goal and priorities for Shopping Experience for Japan, and align support for and bring visibility to progress, outcome and evolution of plan in this critical growth pillar for Amazon.
2. Deliver results: strengthen an agile, fail-fast Day One culture and create a strong flywheel between results, learnings, and new bold bets. This role will lead critical two-way-door decisions and establish quick learning cycles of product tests to make sure Amazon Japan be at the forefront of Shopping Experience technology and innovations.
3. Organizational influence: this role will be critical in forming efficient working models and partnership with both WW and JP dependency/partner teams, to drive the right Shopping Experience decisions across LoBs in Japan outside of the role's direct reporting line.

A Day in the Life

1. Works on documenting the 3-5-year strategic vision for personalizing the website experience for Amazon JP. Aligns with partner product teams.
2. Work on documenting product design and requirements, working with Research / Business Intelligence teams to deeply understand customers and their needs. Communicates plans to large audiences, including senior leadership.
3. Work with Engineers and Scientists to deliver product roadmap. Facilitates discussions to make difficult trade-offs decisions (e.g., UX functionality vs. latency) and influence others to support.

BASIC QUALIFICATIONS

1. Bachelor's degree
2. 7+ Experience owning/driving roadmap strategy and definition
3. Experience with feature delivery and tradeoffs of a product
4. Experience technical product management

PREFERRED QUALIFICATIONS

1. Experience working directly with Engineers on product enhancements
2. Experience in project management methodologies, business analysis, or process improvement

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.