Principal Pensions Administrator

Gallagher; West of England; On-site; Confidential; Full time

Benefits offered by this job

Competitive compensation

Benefits program

Career development opportunities

Collaborative, people-first culture

Global reach with local impact

Job summary

Gallagher is seeking a Principal Pensions Administrator to manage a portfolio of occupational pension schemes (DB, DC, Hybrid). The role includes case allocation, calculations, payrolls, and producing client communications.

You will mentor junior colleagues, contribute to process improvements, and support client executives in meetings. Strong analytical and communication skills, plus proficiency in MS Office, are essential.

Qualifications

• Minimum 5 years’ experience in administering DB pension schemes.
• Pension Management Institute CPC qualification in progress or achieved.
• Experience in mentoring team members.

Responsibilities

• Administer a portfolio of pension schemes (DB, DC, Hybrid).
• Allocate cases and review automated/manual calculations.
• Draft/review correspondence, reports, and pensioner payrolls.
• Provide guidance and training to pensions administrators.
• Support Client Executive team and attend client meetings as required.
• Liaise with scheme members via email, phone and letters.
• Manage cashflows, investments, disinvestments and invoices.
• Collaborate with team and supporting departments.
• Assist Team Leader and deputise when needed.

Skills

5+ years pensions experience

Mentoring

Analytical thinking

Clear communication

MS Office proficiency

Education

CPC qualification (Pension Management Institute)

Tools

Pension administration software

Job description

Introduction

At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher.

Overview

Are you an experienced pensions professional looking for your next challenge? We’re seeking a Principal Pensions Administrator to join our team. You’ll play a key role in managing a portfolio of occupational pension schemes, including Defined Benefit (DB), Defined Contribution (DC), and Hybrid schemes. This is a fantastic opportunity to make a real difference in the lives of our clients and their members.

How You'll Make An Impact

• Administer and oversee a portfolio of pension schemes, ensuring all tasks and calculations are accurate and completed on time.
• Allocate cases, perform and review both automated and manual calculations.
• Draft and review correspondence, reports, and manage pensioner payrolls.
• Provide guidance and training to pensions administrators and senior pensions administrators.
• Support the Client Executive team and attend client meetings or new business pitches when required.
• Liaise with scheme members via email, phone, and letters, ensuring clear and professional communication.
• Manage cashflows, investments, disinvestments, and invoices.
• Collaborate with team members and build strong relationships with supporting teams.
• Assist the Team Leader and deputise when needed.

About You

• At least 5 years’ experience in administering DB pension schemes.
• Achieved or currently studying towards the Pension Management Institute’s CPC qualification.
• Experience in managing or mentoring team members.
• Strong analytical skills with a logical approach to problem-solving.
• Ability to explain complex calculations in simple terms.
• Excellent communication skills, both written and verbal.
• Proficient in Microsoft Office and able to process data accurately.
• A team player with strong prioritisation skills to meet deadlines and disclosure requirements.

Compensation And Benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

• Competitive compensation
• Comprehensive benefits programs designed to support your well-being
• Career development opportunities and ongoing learning
• A collaborative, people-first culture with accessible leadership
• The opportunity to do meaningful work with global reach and local impact

At Gallagher, we are dedicated to building an inclusive and authentic workplace.

Although this role is listed as full-time, if you’re in a job-share partnership, work reduced hours, or have any other flexible arrangement, please still get in touch. We will also offer reasonable adjustments to the recruitment process if required, so please let us know.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)