Principal Operations Technician

Ortho Clinical Diagnostics; Pencoed; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading diagnostics company in Pencoed is seeking a Principal Operations Technician to oversee quality control of immunodiagnostics products. This includes managing testing schedules, investigating anomalous results, and maintaining operational standards. Ideal candidates should have a scientific degree and relevant laboratory experience. The position involves working a 24/7 shift pattern and offers competitive compensation and benefits.

Benefits

Competitive Salary

Yearly Salary Reviews

Attractive Pension Scheme

Bonus Scheme

Life Assurance

Private Medical

LinkedIn Learning

Free Onsite Gym

Qualifications

• Strong technical knowledge of Biovue products and processes.
• Effective time and work management skills.
• Structured problem-solving capability.

Responsibilities

• Oversee quality control of immunodiagnostics products.
• Manage testing schedule and review results.
• Investigate anomalous results and lead investigations.

Skills

Planning

Organising

Problem solving

Communication

Teamwork

Education

Scientific degree or relevant laboratory experience

Experience working in Haematology laboratory

Job description

Principal Operations Technician page is loaded

Principal Operations Technician

Apply locations UK - Pencoed 24/7 time type Full time posted on Posted Yesterday time left to apply End Date: August 24, 2025 (10 days left to apply) job requisition id R0015428

The Opportunity

QuidelOrtho unites the strengths of Quidel Corporation and Ortho Clinical Diagnostics, creating a world-leading in vitro diagnostics company with award-winning expertise in immunoassay and molecular testing, clinical chemistry and transfusion medicine. We are more than 6,000 strong and do business in over 130 countries, providing answers with fast, accurate and consistent testing where and when they are needed most – home to hospital, lab to clinic.

Our culture puts our team members first and prioritizes actions that support happiness, inspiration and engagement. We strive to build meaningful connections with each other as we believe that employee happiness and business success are linked. Join us in our mission to transform the power of diagnostics into a healthier future for all.

Principal Operations Technician

As QuidelOrtho continues to grow, we are seeking to appoint a Principal Operations Technician to join our Biovue Quality Compliance department in Pencoed on a permanent basis. This role will work a 24/7 shift pattern (7 shifts across 14 days which include 12-hour days & nights).

About QuidelOrtho, Pencoed

QuidelOrtho has been manufacturing products in South Wales for over 40 years. Our state-of-the-art manufacturing facility, based in Pencoed, employs over 600 people who are involved in the manufacture and supply of clinical laboratory and immunohematology products to sites across the globe.

Our Pencoed team manufacture a large menu of immunohematology products used in transfusion medicine; in addition to a large menu of immunoassay products encompassing a range of disease categories.

On site we have a range of functions operating globally & locally. All our employees are working towards one common goal, to help save and improve lives through diagnostics.

Your new role:

The Principal Operations Technician is responsible for overseeing the quality control of immunodiagnostics products, including testing raw materials, bulk solutions, and finished products. In this role, you will manage the testing schedule and review results to ensure all products meet quality standards before release. This role also involves investigating anomalous results, halting processes when necessary, and leading investigative work in response to customer complaints. Additionally, the Principal Operations Technician is responsible for equipment maintenance, validation, and training other staff members to maintain operational standards.

What You’ll Be Doing:

• As part of the Operational team, to carry out the routine testing and quality control of the range of immunodiagnostics products.
• Complete routine quality control testing on raw materials, bulk solutions and finished product, in accordance with cGMP and GLP, to ensure the quality of Biovue cassettes manufactured at Pencoed.
• Organise testing plan within shift to complete all testing required for batch dispense and release.
• Participate in shopfloor work-flow planning, including weekly planning and interfacing between work groups.
• Be accountable for secondary review of completed testing results.
• Apply final verdict to allow product to be released. Review completed EBR records and review logs as applicable.
• Issue material to applicable jobs to ensure area financial control is maintained.
• Identify any anomalous results and perform first level investigation work in line with area reaction plans.
• Empowered to halt processes and raise deviation records following anomalous observations.
• Design of experiment and perform investigative work in response to customer complaints.
• Write and design testing reports for completed investigation work.
• Perform and report NEQAS testing.
• Maintenance of personal and operational training plans, modules and frameworks in accordance with the Training Certification Program.
• Lead training of staff and maintain training records.
• Operate, calibrate and perform routine manual operations for testing instruments.
• Take ownership of equipment validation and qualification

What You’ll Need to Succeed:

• Scientific degree or relevant laboratory experience
• Experience working in Haematology laboratory and/or relevant experience within QuidelOrtho.
• Planning - Demonstrates a good working knowledge of the proactive application of planning tools for themselves and others
• Organising - Manages work and time effectively to maximise business results.
• Problem solving - Demonstrates competent structured problem-solving skills.
• Communication - Uses appropriate tools and techniques to communicate with peers and line management within and across function.
• Knowledge of QO franchise and Biovue product specifically and its impact on patients
• Teamwork - ability to work effectively in groups and as an individual.
• Detailed technical knowledge of Biovue products and their associated processes and procedures is required

What we offer:

• Competitive Salary
• Yearly Salary Reviews
• Attractive Pension Scheme
• Bonus Scheme
• Life Assurance
• Private Medical (If applicable)
• LinkedIn Learning
• Cycle to Work Scheme
• Free Onsite Gym
• Subsidised Canteen
• 25 days Holidays + 1 QuidelOrtho Day + 8 Bank Holidays (Milestone Increases Available)
• Employee Assistance Programme
• Reward & Recognition Programmes
• State-Of-The-Art facilities
• Exceptional career developmental prospects
• Strong culture centred around collaboration & customer focus.

Equal Opportunity

QuidelOrtho believes in Equal Opportunity for all and is committed to ensuring all individuals, including individuals with disabilities, have an opportunity to apply for those positions that they are interested in and qualify for without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. QuidelOrtho is also committed to providing reasonable accommodations to qualified individuals so that an individual can perform the duties. If you are interested in applying for an employment opportunity and require special assistance or an accommodation to apply due to a disability, please contact us at [e-mail].

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