Principal Designer

Faculty; Greater London; On-site; GBP 90,000 - 120,000; Full time

Benefits offered by this job

Unlimited leave

Private healthcare

Enhanced parental leave

Flexible working

Coaching

Job summary

Faculty's Product and Design team brings together product managers, designers and service designers to shape AI-powered software for clients across industries.

As a Principal Designer at Faculty, you will own and grow design as a core discipline within Applied AI, bridging technical capabilities and real-world outcomes, while delivering high-impact work to executive clients and building a design function from the ground up.

Qualifications

• Proven leadership shaping design capabilities and teams.
• Strong consulting skills and client-facing confidence.
• Deep expertise in product or service design with focus on UX.
• Thoughtful view on data and AI-powered products.
• Entrepreneurial mindset and ability to champion business value.
• Ability to balance hands-on delivery with long-term capability building.

Responsibilities

• Own and develop product and service design disciplines.
• Deliver high-leverage, billable client engagements.
• Build executive relationships to drive outcomes.
• Define skill frameworks for talent development.
• Partner with business development to identify opportunities.
• Advocate for human-centered design in AI products.

Skills

Leadership experience

Consulting craft

Product design

Service design

Human-centered design

AI product mindset

Job description

About the team

In Product and Design, we bring together product managers, product designers and service designers in a central team covering the breadth of Faculty’s Applied AI division. In partnership with our Business Units, we form multidisciplinary teams and work with data scientists, engineers and delivery colleagues to create durable AI-powered software solutions for clients across a variety of industries.

Both product management and design are critical disciplines to create impact with AI. While data science and machine learning offer a powerful means to build insight and predictive capability, those insights are often consumed within a complex operational environment where human and organisational factors determine whether solutions are adopted and ultimately successful.

Closing the gap between the outputs of a model and the outcomes desired by our clients requires us to go beyond data and technology to address the human side – product and design are critical to this.

About the role

As a Principal Designer at Faculty, you will own and develop design as a core discipline within Applied AI while delivering high-impact work as a senior leader. You will shape our capabilities across both product and service design, defining progression frameworks and embedding modern practices. Operating as a trusted partner to executive-level clients, you will bridge the gap between technical AI capabilities and real-world commercial outcomes. This high-leverage position balances strategic client delivery with building an entrepreneurial design function from the ground up.

What you'll be doing

• Owning and developing the product and service design disciplines at both individual and organisational levels across Applied AI.
• Delivering high-leverage, billable client engagements by anchoring project deliverables, shaping work, and setting up strategic accounts.
• Building influential executive relationships across client product, technology, and business leadership teams to drive meaningful outcomes.
• Defining comprehensive skill frameworks to directly inform talent acquisition, career progression, and team development.
• Partnering with business development teams during early project stages to identify product opportunities and structure multidisciplinary teams effectively.
• Advocating for the value of design across Faculty and client organisations to integrate human-centred design into AI-driven products.

Who we're looking for

• You bring proven leadership experience shaping design capabilities and building highly effective teams in dynamic environments.
• You possess strong consulting craft and client-facing confidence, capable of framing complex problems and navigating enterprise contexts.
• You have deep expertise in product or service design, with a strong emphasis on user experience, product architecture, and human-centred solutions.
• You hold a thoughtful, pragmatic perspective on data and AI-powered products, including how modern tools enhance the design process.
• You carry an entrepreneurial mindset, driven to articulate and champion the commercial value of design to diverse stakeholders.
• You thrive when balancing hands‑on strategic project delivery with long‑term capability building and team mentorship.

Benefits

• Unlimited Annual Leave Policy
• Private healthcare and dental
• Enhanced parental leave
• Family-Friendly Flexibility & Flexible working
• Sanctus Coaching
• Hybrid Working

We strongly encourage applications from people of all backgrounds, ethnicities, genders, religions and sexual orientations.