Principal Consultant - Team Effectiveness & Coaching Lead

Q5; London; Hybrid; GBP 70,000 - 100,000; Full time

Job summary

A leading consultancy seeks an accomplished leader in Team Effectiveness and Coaching to enhance their practice. In this pivotal role, you will drive strategic initiatives, cultivate client relationships, and deliver impactful coaching solutions, leveraging your extensive experience and thought leadership to elevate organizational performance.

Benefits

Performance Related Bonus

Contributory Pension Plan

Private Medical Insurance

Employee Assistance Programme

Electric Car and Cycle to Work Schemes

Qualifications

• 10+ years proven experience in coaching and team coaching.
• Experience developing and commercialising talent development &/or coaching products within a consulting environment.
• Relevant certifications in executive and team coaching (e.g., ICF ACC+, EMCC).

Responsibilities

• Lead the design and delivery of team effectiveness and coaching interventions.
• Develop and execute a business development strategy for team effectiveness practice.
• Mentor and lead project teams, ensuring high performance.

Skills

Communication

Facilitation

Client and Account Management

Commercial Acumen

Data Literacy

Education

Degree in a related field such as occupational or organisational psychology, business, or organisational development

Job description

Purpose of the role:

lead the thought leadership, methodologies, and delivery of Q5’s Team Effectiveness and Coaching offer, working within the Organisation Development & Culture practice. The role holder will be a key contributor to Q5’s overall Leadership, Culture and Talent Development proposition and in addition to the core area of Team Effectiveness and Coaching will enjoy being involved in shaping, selling and delivering talent transformation, leadership development and culture change consultancy services. The role holder will be part of the leadership team of the Organisation Development & Culture practice.

Balance of activities: 50-60% client delivery; 40-60% product and business development

Location: London-based; hybrid and client-locations as well

There are three core focus areas for this role:

• Practice Development (incl. thought leadership and innovation)

• Business Development

• Project/Client Account Leadership and Delivery

Practice Development

• "Define and lead Q5’s team effectiveness and coaching strategy, including the proposition and go-to market approach, ensuring alignment with key market trends and client needs to deliver a differentiated offering for Q5

• Develop a compelling thought leadership perspective, articulating Q5’s unique approach to team development and individual development through coaching

• Continuously evolve Q5’s team effectiveness and coaching offering, capturing key insights from client engagements to enhance methodologies, frameworks, and tools.

• Establish and manage a robust ecosystem of strategic partners (e.g., experts in coaching and team effectiveness, coaching providers, coaching technology providers) to enhance and complement Q5’s capabilities.

• Act as a visible industry thought leader, representing Q5 in external forums, conferences, and publications to enhance credibility and market presence.

• Mentor and support a team of Q5ers to achieve the set priorities, ensuring clear accountabilities and progress tracking

Business Development

• Develop and execute a business development strategy for Q5’s team effectiveness practice, identifying target client segments

• Lead the architecting of compelling proposals and support Q5 colleagues to develop proposal capability, translating customer needs into holistic, high-impact leadership interventions and programs that are closely aligned with business goals and organizational context.

• Actively engage in industry networks, conferences, and thought leadership initiatives to elevate Q5’s market presence and credibility in team effectiveness.

• Build and nurture senior client relationships, positioning Q5 as a trusted, long-term strategic partner in team development.

• Collaborate with Q5 sector leads and offering leads to identify new client opportunities and expand existing accounts by integrating team effectiveness into broader business performance and growth solutions.

Project/Client Account Leadership and Delivery

• Lead the design and delivery of high-quality, customized team effectiveness and coaching interventions, ensuring they exceed client expectations, drive measurable impact, and align with business objectives.

• Establish and grow recurring account revenue.

• Mentor, coach, and lead project teams, setting clear objectives, roles, and responsibilities while fostering a collaborative, high-performance culture. Support their professional development, performance, and well-being.

• Leverage data-driven insights and client feedback to assess and enhance the effectiveness of team effectiveness and coaching interventions, continuously refining the offering and demonstrating measurable ROI.

• Ensure operational and commercial excellence in project execution, optimizing resource allocation, managing timelines and budgets, and proactively mitigating risks.

Experience: 10+ years proven experience in coaching and team coaching; experience developing and commercialising talent development &/or coaching products within a consulting environment.

• Demonstrated success driving a go-to market strategy, leading business development, growing client accounts, designing initiatives across diverse sectors and customising solutions to meet specific client needs

• Strong business acumen, confidently linking clients’ strategic priorities to team and individual performance

• Proven expertise in designing and delivering high-impact leadership and team development interventions for diverse audiences

Certifications: Relevant certifications in executive and team coaching are required (e.g., ICF ACC+, EMCC).

Knowledge: Deep understanding of coaching principles, methodologies, and tools. Thought leadership of personal and team change; fluency with leadership assessment tools and psychometrics

Skills: Exceptional communication and facilitation skills, with the leadership presence to inspire and influence stakeholders at all levels, while reinforcing the business relevance of individual and team development; client and account management; consultative sales and commercial acumen; data literacy to use analytics to measure effectiveness, track ROI, and drive continuous improvement.

Education: A degree in a related field such as occupational or organisational psychology, business, or organisational development can be beneficial.

Finance

• Performance Related Bonus
• Contributory Pension Plan
• Life Assurance and Income Protection
• New Starter Loan

Health & Wellbeing

• Private Medical Insurance
• Employee Assistance Programme
• Access to Digital GP and Wellbeing Apps
• Internal Wellbeing Programme

Family & Lifestyle

• Electric Car and Cycle to Work Schemes
• Enhanced Parental Leave
• Subsidised eye tests and support with the cost prescribed glasses for DSE use