Principal Consultant - Change & Transformation

Turner & Townsend; Manchester; On-site; GBP 90,000 - 120,000; Full time

Job summary

Turner & Townsend in Manchester is seeking a Principal Consultant for Change & Transformation to lead change and transformation workstreams on major programmes. You will design operating models, manage stakeholder relationships, and mentor junior staff while developing new methodologies within the Programme Advisory team.

The role requires hands-on change management experience, strong communication, and the ability to deliver tangible client outcomes.

Qualifications

• Proven track record delivering change and transformation programmes.
• Experience managing multiple workstreams in complex environments.
• Strong consulting skills and ability to influence senior stakeholders.
• Experience designing operating models and embedding new ways of working.

Responsibilities

• Lead change and transformation workstreams with guidance to team members and client staff.
• Deliver key client artefacts (change strategies, comms plans, presentations, reports).
• Design and facilitate client workshops and executive level presentations.
• Manage client relationships and identify opportunities for business development.
• Contribute to bids and proposals for major client engagements.
• Help develop transformation products and methodologies within the team.
• Mentor junior staff and, where applicable, line-manage them.
• Drive internal initiatives to standardise and improve delivery of change projects.

Skills

Change management

Leadership

Stakeholder management

Client workshops

Programme management

Operating model design

Business development

Proposal writing

Mentoring

Presentation skills

Education

MSP / Prosci certification

Job description

Principal Consultant - Change & Transformation

• Full-time
• Department: Infrastructure

Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries.

Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programmes as we turn challenge into opportunity and complexity into success.

Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.

We are majority‑owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world.

Our Programme Advisory team specialises in the strategy, set‑up and transformation of major programmes and asset owning enterprises within the transport, defence, utilities, and power sectors in the UK and internationally.

Since forming in 2018 our growing team of experts have brought innovative thinking to some of the world’s most complex infrastructure challenges - delivering tangible outcomes for clients by bringing the best of our technical excellence and transformational change capability.

We are an influential team who share a common passion for making change a reality, continually setting new standards. As a diverse and inclusive team of unique individuals, we inspire one another to do better every day. Our collaborative culture also ensures that everyone’s potential is maximised, constantly learning through experience and close team relationships.

Joining the Programme Advisory team will afford you exciting opportunities to directly support world renowned clients, enhance your consulting skills, shape your career, and directly contribute to the teams exciting growth trajectory.

The Opportunity:

We are seeking to recruit enthusiastic, talented, and proactive individuals who have hands on change management experience and are passionate about delivering tangible results for clients.

Change and transformation is at the heart of the Programme Advisory Team. We work across the entire lifecycle, conducting diagnostic reviews, designing operating models, delivering transformation programmes, and managing business change activity to embed new ways of working.

As a Principal Consultant your key responsibilities will include:

• Leading change and transformation workstreams, providing guidance and direction to team members and client staff
• Leading the delivery of key client deliverables (e.g., change strategies, communication & engagement plans, presentations, and reports)
• Designing and facilitating client workshops and presentations
• Managing client relationships
• Identifying and realising business development opportunities
• Leading or contributing towards the preparation of bid proposals or managing key bids
• Leading internal initiatives within the Programme Advisory team, such as the development of transformation products and methodologies
• Mentoring junior members of the Programme Advisory team
• Line managing junior staff (where applicable)

We would expect experience in multiple of the capabilities listed below at an Expert level (Subject Matter Expert and trusted advisor with applied knowledge in a variety of environments).

• Ideally experience working in a consulting environment (other consultancies or as an internal consultant) or be able to demonstrate a consulting skillset
• A proven track record of delivering tangible results on change and transformation projects through the application of business change methodologies
• Experience of programme and project management within a complex change environment with multiple workstreams
• Experience in Operating Model design and implementation
• Experience of managing stakeholders within large and complex organisations
• Experience of designing and facilitating client workshops
• Experience of managing the production of high-quality change and transformation deliverables within challenging timescales
• Experience of leading solution development for a change and transformation project
• Experience in organisational design and development
• Experience developing client relationships and developing new business opportunities
• Change management and transformation qualifications are favourable (e.g., MSP, APMG Change Management, Prosci)
• Experience in some/all the following sectors: infrastructure, rail, utilities, healthcare, defence, natural resources, and real estate

Skills:

• Deep knowledge and application of business change principles
• Excellent analytical, problem solving and critical thinking skills
• Strong leadership skills
• Ability to manage multiple concurrent responsibilities
• Strong interpersonal and communication skills
• Excellent presentation skills
• High attention to detail
• Outcomes focussed
• Passionate and energetic

Additional information

• Possession or eligibility of UK security clearance (sole UK) is viewed favourably but not essential
• Expected to be on site 2-3 days per week

Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change.

We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance.

Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.

SOX control responsibilities may be part of this role, which are to be adhered to where applicable.

SOX control responsibilities may be part of this role, which are to be adhered to where applicable.

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