Principal Analyst - Centre for Workforce Intelligence (CWI)

NHS Scotland; Scotland; Hybrid; GBP 60,000 - 85,000; Full time

Benefits offered by this job

NHS pension

Annual Leave 27 days + BH

Hybrid working

Salary progression

Job summary

PSD Scotland is seeking a Principal Analyst to design, plan and implement the Centre for Workforce Intelligence data science function. You will lead evidence-based workforce planning, assess data availability, identify gaps and coordinate resources to establish a sustainable operating model.

Collaboration with data architects and engineers will ensure robust analytical outputs. The role focuses on delivering insights, guiding national workforce planning, and communicating methods clearly to

Qualifications

• Experience in the analysis and interpretation of workforce service and financial data from many sources to develop an evidence base to support workforce planning.
• Experience of scoping, establishing and implementing new analytical functions.
• Experience proposing service changes to support the development of an evidence base.
• Knowledge of workforce planning in health and social care in Scotland.
• Knowledge of information governance to support acquisition, storage, linkage, analysis and reporting of data.
• Demonstrate honesty, integrity, care and compassion when dealing with others.
• Ability to work on own initiative, organise and prioritise workloads to meet deadlines.

Responsibilities

• Design, plan and implement the Centre for Workforce Intelligence data science function, including a minimum viable product and a longer-term model.
• Lead assessment of the evidence base required to support workforce planning, including data availability, gaps and resource needs.
• Lead development of analytical outputs and insight products with the CWI Principal Lead and colleagues.
• Ensure methods are developed, documented and communicated effectively.

Skills

Workforce data analysis

Analytical function establishment

Service change proposals

Workforce planning knowledge

Information governance

Integrity and professionalism

Self-management

Job description

On 1 April 2026, NSS and NES became one national organisation, focused on continuity today and a stronger, more connected service for tomorrow.

As part of this transformation, NHS National Services Scotland (NSS) and NHS Education for Scotland (NES) have joined to form a new organisation: Public Services Delivery Scotland (PSD Scotland). This new organisation will play a pivotal role in supporting the renewal and ensuring the long-term sustainability of health and care services across Scotland.

Flexible Location

PSD Scotland is a remote-friendly employer with staff based throughout Scotland. We support office-based and hybrid working arrangements. We welcome conversations about alternative working patterns—please get in touch during the application process to discuss.

Work Pattern

Fixed Term,Full Time, 36 hours per week

Fixed-term or Secondment

until 31 March 2028

For NHS applicants, an NHS secondment will be offered in the first instance. For non-NHS applicants, a fixed-term or secondment would be considered.

You must have eligibility and entitlement to work in the UK which is required to be maintained throughout your period of employment.

Who We Are

PSD Scotland unites expertise from NES and NSS in a way that will allow us to accelerate national programmes to support the NHS to deliver better care, now and in the future.

We support staff with education and training, provide the tools and data that improve services, and run vital national functions such as procurement, logistics and blood, tissue and cell services.

Recognising the value and contribution of social care, PSD Scotland has established a new Social Care and Communities Directorate as a dedicated corporate function. The work of the Social Care and Communities Directorate builds on and expands the existing education, training, workforce development and workforce data and technology provided by PSD Scotland to the social care sector.

The Centre for Workforce Intelligence (CWI) is a new team that sits within the Social Care and Communities Directorate of PSD Scotland. Commissioned by the Scottish Government, as one of the key actions in the National Workforce Planning Improvement Framework, it aims to support strategic workforce planning across the system.

The Centre for Workforce Intelligence will provide structured planning and support at national and local levels, including translating national workforce strategy into tools, actionable intelligence and operational guidance to enable effective, evidence-based workforce planning. It will strengthen national coordination, improve data quality and support scenario modelling, feeding valuable workforce intelligence into national decision making. It will explore unexplained variation and support integration of workforce, service and financial planning.

The Centre for Workforce Intelligence will strive to be a “single source of truth”, delivering workforce insights but also educational resources, tools and guidance to further the skills development of workforce planners, therefore strengthening workforce planning capability across the system.

The Opportunity

We are seeking an enthusiastic and experienced Principal Analyst to join the newly established Centre for Workforce Intelligence (CWI) team.

Reporting to the Head of Programme, you will be responsible for designing, planning and implementing the CWI data science function, including both a minimum viable product and a longer-term model. You will lead the assessment of the evidence base required to support workforce planning, including evaluating current data availability, identifying gaps, and determining the workforce, technology and data resources required to establish a sustainable, long-term operating model for the CWI. You will also lead the development of analytical outputs and insight products in conjunction with the CWI Principal Lead and other relevant data architecture and engineering colleagues, ensuring methods are developed, documented and communicated effectively

Do you want to help shape the future of workforce planning in Scotland?

Do you enjoy rising to the challenge in a fast paced, complex and political environment?

Do you enjoy collaborating with lots of stakeholders to co-develop innovative solutions to complex problems?

Do you have a passion for workforce planning and data?

Do you want to use your data and analytical skills to improve the sustainability of the healthcare workforce?

Working within the Centre for Workforce Intelligence you will have the opportunity to be part of a high profile national programme that will help shape the future of workforce planning in Scotland, supporting real change within the system and making a difference to people’s every day working lives.

Does this sound like you?

What We Love to See

Principal Analyst offer a broad range of skills and experience, if you can offer some or all of these, we’d love you to apply:

• Experience in the analysis and interpretation of workforce service and financial data from many sources to develop an evidence base to support workforce planning
• Experience of supporting the scoping, establishment and implementation of new analytical functions
• Experience of proposing service changes to support the development of an evidence base
• Knowledge of workforce planning in health and social care in Scotland
• Knowledge of information governance to support the acquisition, storage, linkage, analysis and reporting of data
• Demonstrate honesty, integrity, care and compassion when dealing with others, utilising tact and persuasion skills when necessary
• Ability to work on own initiative, to organise and prioritise own workloads, to meet strict deadlines

Benefits Which Matter

As a valued employee of NHS Scotland, you can enjoy an extensive range of benefits including:

• Life-work balance - with opportunities for flexible working and hybrid working
• Generous NHS pension scheme
• Annual incremental salary progression (up to the maximum of the salary band) plus annual NHS salary scale review
• Annual Leave - 27 Days increasing in line with service plus 8 days public holiday
• NHS discounts and more

Diversity and Inclusion

Developing a successful national service for Scotland means considering the diverse needs, perspectives, and backgrounds of everyone in Scotland. We are focused on hiring the very best talent and actively encourage applications from candidates of all backgrounds. Our aim to ensure that everyone is treated fairly, with respect, and has a positive recruitment experience—regardless of the outcome.

We welcome applications from all under-represented groups, including racially minoritised people and disabled people. It is not essential to be in a Principal Analyst role right now—you may be returning from a career break (e.g., maternity, paternity, caring) or coming from another field. Your experiences can bring a fresh perspective to our work.

• Please be advised that if you are successful in being offered the role following the recruitment process, you will be expected to attend the office prior to your start date to complete face-to-face pre-employment checks. If you require any adjustments to support this, please let us know.
• To work in the United Kingdom, there is a legal requirement for an individual to demonstrate that they have the relevant permission to work in the country. This permission is, without exception, granted by the UK Visa and Immigrations Service.

As part of the pre-employment checks for a preferred candidate, NHS Scotland Boards will check your entitlement to work in the UK. It can be evidenced through a number of routes including specific types of visa as well as EU settled and pre-settled status. To find out more about these routes of permission, please refer to the GOV.UK website.

For specific types of post, if you do not have the necessary eligibility to work in the UK, it might be possible (though not guaranteed) to secure sponsorship via a UK Skilled Worker/Health & Care Worker Visa. However, this is only possible if the employer is a licensed Sponsor, and if the post does not fall below the current minimum salary threshold or ‘going rate’. Further information on these criteria can be found.

It is ESSENTIAL that you have checked that you either already have an appropriate right to work in the UK or that the post would be eligible to be sponsored BEFORESubmitting your application form.

If you have any queries regarding the NHS Scotland National Recruitment Portal or the recruitment process, please don't hesitate to contact our recruitment partners, the East Region Recruitment Service, at: [e-mail]