Prin. WW Spec Sales - Amazon Connect, AWS Industries, EMEA

Amazon; London; On-site; GBP 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dynamic Sales Specialist to lead the charge in establishing AWS as the market leader for its innovative contact center solutions. This role offers a unique opportunity to drive revenue growth and customer satisfaction in a fast-paced environment. The ideal candidate will possess a strong background in direct sales, particularly in software and cloud markets, and demonstrate the ability to build strategic relationships with key accounts. Join a forward-thinking company where your contributions will shape the future of customer service technology and make a significant impact on global enterprises.

Qualifications

• Significant years of direct sales or business development in software or cloud markets.
• Experience in selling to C-level executives.

Responsibilities

• Drive revenue and market share for AWS and meet quarterly revenue targets.
• Develop long-term strategic relationships with key accounts.

Skills

Direct Sales

Business Development

Telecommunications

CRM/ERP Applications

VoIP

Job description

Prin. WW Spec Sales - Amazon Connect, AWS Industries, EMEA

Job ID: 2955235 | AWS EMEA SARL (UK Branch)

AWS is one of Amazon’s fastest growing businesses, servicing millions of customers in more than 190 countries, reshaping the way global enterprises consume information technology and powering the developers who are building the next generation of global industry leaders. AWS customers include some of the most innovative startups like Netflix, Pinterest, Airbnb, and Instagram as well as some of the largest global enterprises like Shell International, Unilever, Hitachi, Sharp, Bristol-Myers Squibb, and Samsung.

AWS is seeking an experienced Sales Specialist to help us establish AWS as the market leader for Amazon Connect - Amazon’s Contact Center as a Service (CCaaS). This effort is in direct response to feedback from customers and seeks to address the daily pain points of delivering great customer service. This service will offer a compelling alternative for our customers when faced with multiple components, channels and vendors, managing long term commitments and very complex pricing models, and scaling based upon the specific needs of their businesses. The ideal candidate will have enterprise sales experience in areas such as telecommunications, VoIP, CRM/ERP applications, call/contact center and/or the integration of these complex solutions, be a self-starter, and be willing to operate both tactically and strategically.

As a key team member in this fast growing, exciting space you will have the opportunity to help drive the growth and shape the future of a service category that will have a significant impact on our customers’ business.

Key job responsibilities

1. Drive revenue and market share for AWS.
2. Meet or exceed quarterly and annual revenue targets.
3. Develop and execute against a sales plan.
4. Maintain a robust sales pipeline.
5. Work with partners and OEM’s to extend reach & drive adoption of AWS solutions.
6. Manage contract negotiations along with the core sales organization.
7. Develop long-term strategic relationships with key accounts.
8. Ensure customer satisfaction.

BASIC QUALIFICATIONS

• Significant years of direct sales or business development in software, cloud or SaaS markets selling to C-level executives experience
• Significant years of business development, partner development, sales or alliances management experience

PREFERRED QUALIFICATIONS

• Experience in building profitable partner ecosystems
• Experience developing detailed go to market plan

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Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Posted: April 17, 2025