Primary Care Service Manager (Deputy Head of Healthcare) HMP Woodhill

Central and North West London NHS Foundation Trust; Milton Keynes; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading NHS Trust is seeking a Primary Care Manager to oversee healthcare services at HMP Woodhill. This role involves clinical leadership, team management, and the implementation of evidence-based practices, all while ensuring the delivery of high-quality patient care. The successful candidate will be an experienced healthcare professional with a commitment to developing services and supporting staff.

Qualifications

• Substantial experience in Primary care or acute settings.
• Experience in staff management and development.
• Understanding of clinical governance and service delivery.

Responsibilities

• Manage the Primary Care team and service delivery.
• Develop and implement an effective Primary care Strategy.
• Deputise for Head of Healthcare as needed.

Skills

Chronic disease management

Clinical governance principles

Communication skills

Management skills

Education

Registered General Nurse qualification

Degree Level Qualification

Job description

Job Overview

The post holder will operationally manage the Primary Care provision at HMP Woodhill to ensure an equitable service to that available in the community. The post holder is responsible for Clinical Leadership in primary care and public health and ensuring that the highest quality, evidence-based services are provided.

The successful applicant may have contact with patients or service users. As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.

Main duties of the job

The post holder will be an experienced healthcare professional within primary care services who also has excellent staff management skills. They will support the Head of Healthcare to manage and develop the Primary Care team to achieve a targeted and appropriate service, delivered in accordance with evidence-based practice and local policies and procedures.

The post holder will proactively manage and lead the Primary Care team to further develop services such as long-term condition management; nurse led minor ailment clinics, sexual health clinics and immunisation programmes, national screening programmes and health promotion initiatives.

The post holder will work closely with the Head of Healthcare to develop and implement an effective Primary care Strategy for HMP Woodhill.

There will be occasions when the post holder will be expected to deputise for the Head of Healthcare in his/her absence.

Working for our organisation

There’s a place for you at CNWL.

We’re passionate about delivering first-class patient-centred, safe and effective care, whether it is in a hospital setting, in a community clinic or in the patient’s own home. Patients are at the heart of everything we do.

Providing top quality care depends on our ability to employ the best people.

We’re always looking to recruit outstanding people who will go the extra mile to support our patients, colleagues, teams and the Trust. With every new employee we’re hoping to find our future leaders and we’ll support our staff by providing opportunities to develop your career.

With a diverse culture and equally diverse range of opportunities across mental health, community services, addictions, eating disorders, learning disabilities and more – whatever stage of your career you're at, there's always a place for you at CNWL.

Detailed Job Description And Main Responsibilities

Act as Professional Lead and provide support to all members of the Healthcare team

Working with the Wellbeing Team assume operational responsibility for Healthcare services making autonomous decisions where necessary to ensure the effective delivery of services

Be responsible for setting the professional standards expected from team members communicating this to them and monitoring these

Represent the Healthcare Department in other forums including multi-agency groups, initiating and leading these where required

Provide cover in the absence of the Head of Healthcare, acting up as the operational manager if required

Undertake duties as part of the ‘managers on call rota’

Be aware and comply with the relevant Code of Professional Conduct and ensure qualified staff work within their Professional Code of Conduct

Be responsible to keep up to date with national and local issues and lead on implementation of service developments within HJS.

Work collaboratively with domestic teams/services to ensure a safe, clean environment is maintained

Ensure infection prevention and control practices and policies are implemented and adhered to

Ensure monthly monitoring of HCAI rates, standards of cleanliness and hand hygiene audits are carried out and data is made available for quarterly reporting to the Trust Board.

Manage work load based on flexible principals and to be able to prioritise care based on skill mix available

Investigate and respond to complaints, litigation claims and queries from patients, staff or other external agencies

Investigate and respond to Datix incident reports and complete a monthly report for the Head of Healthcare

Person specification

Knowledge

Essential criteria

• Knowledge of chronic disease and long-term condition management
• Knowledge of the principles of Best Value/Clinical Governance
• Knowledge of current developments and practice
  
  

Desirable criteria

• Knowledge of the principles of Quality management.
• Knowledge of and participation in research.
  
  

Experience

Essential criteria

• Substantial post registration experience in Primary care or an acute setting (Adult)
• Experience of staff management, development, supervision and appraisal
• Experience of joint working with other agencies
  
  

Desirable criteria

• Prior experience of working in a secure or immigration setting.
• Experience of developing policies and procedures
  
  

Education / Qualifications

Essential criteria

• Registered General Nurse or other appropriate healthcare professional
• Evidence of Continuous Professional Development
• Degree Level Qualification
  
  

Desirable criteria

• Non-Medical Prescriber
• Management Qualification
  
  

Key Skills & Abilities

Essential criteria

• Good communicator with competent presenting skills. Able to communicate verbally and in writing with a wide range of people at all levels
• Effective management skills – able to manage professional teams producing positive and effective outcomes
• Able to identify opportunities for developing effective and efficient service delivery
• Able to manage change and respond flexibly to non-routine situations
• Able to provide clinical leadership and contribute to strategic direction
  
  

Personal Disposition

Essential criteria

• Thorough understanding and commitment to operating and promoting Equality of Opportunity in relation to service users and employees
• Willing and able to work flexibly, in terms of the requirements of the role, working hours and place of employmen
• Committed to the continuous development of job-related knowledge and skills