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A leading primary care provider seeks a Care Co-Ordinator to assist clinical personnel in managing practice patients. The role involves patient education, administrative duties, and coordination with multidisciplinary teams. Candidates must be qualified with GCSEs in Maths and English, and have an NVQ in Health and Social Care. The ideal applicant will demonstrate excellent communication, organizational abilities, and a commitment to professional development.
Waterloo Medical Centre is a Primary Care provider based on Waterloo Road in Blackpool. Our services are diverse and forward-thinking, enabling us to deliver care that meets local priorities related to deprivation, chronic disease, improved access, migration from secondary care, and more efficient commissioning.
We provide high-quality general medical care to a registered list of over 12,000 patients through our dedicated team of clinical, administrative, and management professionals.
The Care Co-Ordinator will assist clinical personnel in caring for practice patients, including treatment, preventative care, screening, and patient education. The role also involves administrative duties. The Care Co-Ordinator acts as a communication focal point between patients and other clinical and non-clinical members of the practice.
Waterloo Medical Centre, based in Blackpool, is part of the Blackpool South Central Primary Care Network with a population of 30,000. We serve a diverse community, focusing on local priorities like deprivation, chronic disease management, and improving access to care.
We care for over 12,000 registered patients with a dedicated team of professionals.
Title: Care Co-Ordinator
Responsible to: Primary Care Network Manager
Band: Agenda for Change Band 4
Hours: 37.5 hours per week
This role involves working closely with multidisciplinary teams within the PCN, raising awareness of shared decision-making, acting as a service champion for veterans, cancer, and digital access, and supporting the end-of-life team. The duties may evolve with changing circumstances.
Skills include independent judgment, organizational ability, knowledge of local health pathways, excellent communication, and EMIS readiness. Qualifications required are GCSEs in Maths and English, and NVQ in Health and Social Care or Management. Experience in primary care, working within multidisciplinary teams, and familiarity with QOF are preferred.
Applicants must be committed to professional development and capable of leading and motivating teams. Disclosure and Barring Service checks are mandatory.